CompGeo Salary Survey Benchmark Job Summary and Competencies

Aircraft Cargo Handling Supervisors

The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
 
CompGeo Occupation Group: Management
Job Family: Management/Supervision Other
Benchmark Title: Aircraft Cargo Handling Supervisors
 
Summary Job Description Tasks
Supervise and coordinate the activities of ground crew in the loading, unloading, securing, and staging of aircraft cargo or baggage. May determine the quantity and orientation of cargo and compute aircraft center of gravity. May accompany aircraft as member of flight crew and monitor and handle cargo in flight, and assist and brief passengers on safety and emergency procedures. Includes loadmasters. Distribute cargo in such a manner that space use is maximized.
 
Calculate load weights for different aircraft compartments, using charts and computers.
 
Direct ground crews in the loading, unloading, securing, and staging of aircraft cargo or baggage.
 
Determine the quantity and orientation of cargo, and compute an aircraft's center of gravity.
 
Accompany aircraft as a member of the flight crew in order to monitor and handle cargo in flight.
 
 
CompGeo Occupation Group: Management
Job Family: Management/Supervision Other
Benchmark Title: Aircraft Cargo Handling Supervisors
 
Important Knowledge Competencies Competency Description
Transportation Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
 
Public Safety and Security Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
 
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
 
Personnel and Human Resources Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
 
Education and Training Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
 
Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
 
Clerical Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
 
 
CompGeo Occupation Group: Management
Job Family: Management/Supervision Other
Benchmark Title: Aircraft Cargo Handling Supervisors
 
Important Skill Competencies Competency Description
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
 
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
 
Coordination Adjusting actions in relation to others' actions.
 
Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job.
 
Speaking Talking to others to convey information effectively.
 
Learning Strategies Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
 
Time Management Managing one's own time and the time of others.
 
Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
 
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
 
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
 
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
 
Instructing Teaching others how to do something.
 
Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
 
Operation Monitoring Watching gauges, dials, or other indicators to make sure a machine is working properly.
 
Writing Communicating effectively in writing as appropriate for the needs of the audience.
 
Systems Analysis Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
 
Persuasion Persuading others to change their minds or behavior.
 
Negotiation Bringing others together and trying to reconcile differences.
 
Service Orientation Actively looking for ways to help people.
 
Mathematics Using mathematics to solve problems.
 
Quality Control Analysis Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
 
Systems Evaluation Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
 
 
CompGeo Occupation Group: Management
Job Family: Management/Supervision Other
Benchmark Title: Aircraft Cargo Handling Supervisors
 
Important Ability Competencies Competency Description
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
 
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
 
Multilimb Coordination The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
 
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
 
Flexibility of Closure The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
 
Selective Attention The ability to concentrate on a task over a period of time without being distracted.
 
Near Vision The ability to see details at close range (within a few feet of the observer).
 
Far Vision The ability to see details at a distance.
 
Depth Perception The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
 
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
 
Reaction Time The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
 
Hearing Sensitivity The ability to detect or tell the differences between sounds that vary in pitch and loudness.
 
Speech Recognition The ability to identify and understand the speech of another person.
 
Speech Clarity The ability to speak clearly so others can understand you.
 
Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
 
Perceptual Speed The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
 
Visualization The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
 
Arm-Hand Steadiness The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
 
Static Strength The ability to exert maximum muscle force to lift, push, pull, or carry objects.
 
Written Expression The ability to communicate information and ideas in writing so others will understand.
 
Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.
 
Time Sharing The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
 
Auditory Attention The ability to focus on a single source of sound in the presence of other distracting sounds.
 
Written Comprehension The ability to read and understand information and ideas presented in writing.
 
Fluency of Ideas The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
 
Speed of Closure The ability to quickly make sense of, combine, and organize information into meaningful patterns.
 
Manual Dexterity The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
 
Trunk Strength The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
 
Visual Color Discrimination The ability to match or detect differences between colors, including shades of color and brightness.
 
Originality The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
 
Mathematical Reasoning The ability to choose the right mathematical methods or formulas to solve a problem.
 
Control Precision The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
 
Rate Control The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
 
Stamina The ability to exert yourself physically over long periods of time without getting winded or out of breath.
 
Extent Flexibility The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
 
Finger Dexterity The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
 
Response Orientation The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
 
Gross Body Coordination The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
 
 
CompGeo Occupation Group: Management
Job Family: Management/Supervision Other
Benchmark Title: Aircraft Cargo Handling Supervisors
 
Prerequisite Qualification Category Education and Experience Level
Required Level of Education High School Diploma (or GED or High School Equivalence Certificate)
 
On-Site or In-Plant Training Up to and including 1 month
 
Related Work Experience Over 1 year, up to and including 2 years
 
On-Site or In-Plant Training Over 1 month, up to and including 3 months
 
 
CompGeo Occupation Group: Management
Job Family: Management/Supervision Other
Benchmark Title: Aircraft Cargo Handling Supervisors
 
Alternate Job Title(s)
Air Cargo Ground Crew Supervisor
Air Cargo Ground Operations Supervisor
Air Cargo Supervisor
Aircraft Loadmaster
Airfreight Loading Supervisor
Airfreight Operations Agent
Airport Operations Supervisor
Airport Ramp Supervisor
Airport Service Supervisor
Baggage Handling Supervisor
Cargo Lead
Cargo Operations Manager
Cargo Service Agent
Cargo Supervisor
Customer Service Manager
Customer Service Supervisor
Equipment Service Lead
Equipment Service Supervisor
Ground Crew Supervisor
Ground Operations Supervisor
Line Service Supervisor (LSS)
Loading Supervisor
Loadmaster
Operations Manager
Operations Supervisor
Ramp Boss
Ramp Lead
Ramp Supervisor
Sort Operations Supervisor
Transportation Agent
 
CompGeo Occupation Group: Management
Job Family: Management/Supervision Other
Benchmark Title: Aircraft Cargo Handling Supervisors
 
 
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