CompGeo Salary Survey Benchmark Job Summary and Competencies

Postal Sorters, Processors and Processing Machine Operators

The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
 
CompGeo Occupation Group: Services
Job Family: Postal Services
Benchmark Title: Postal Sorters, Processors and Processing Machine Operators
 
Summary Job Description Tasks
Prepare incoming and outgoing mail for distribution. Examine, sort, and route mail. Load, operate, and occasionally adjust and repair mail processing, sorting, and canceling machinery. Keep records of shipments, pouches, and sacks; and other duties related to mail handling within the postal service. Direct items according to established routing schemes, using computer controlled keyboards or voice recognition equipment.
 
Bundle, label, and route sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
 
Serve the public at counters or windows, such as by selling stamps and weighing parcels.
 
Supervise other mail sorters.
 
Train new workers.
 
Distribute incoming mail into the correct boxes or pigeonholes.
 
Operate various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters.
 
Search directories to find correct addresses for redirected mail.
 
Clear jams in sorting equipment.
 
Check items to ensure that addresses are legible and correct, that sufficient postage has been paid or the appropriate documentation is attached, and that items are in a suitable condition for processing.
 
Open and label mail containers.
 
Rewrap soiled or broken parcels.
 
Weigh articles to determine required postage.
 
Move containers of mail, using equipment such as forklifts and automated "trains."
 
Sort odd-sized mail by hand, sort mail that other workers have been unable to sort, and segregate items requiring special handling.
 
Accept and check containers of mail from large volume mailers, couriers, and contractors.
 
Load and unload mail trucks, sometimes lifting containers of mail onto equipment that transports items to sorting stations.
 
Cancel letter or parcel post stamps by hand.
 
Dump sacks of mail onto conveyors for culling and sorting.
 
 
CompGeo Occupation Group: Services
Job Family: Postal Services
Benchmark Title: Postal Sorters, Processors and Processing Machine Operators
 
Important Knowledge Competencies Competency Description
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 
 
CompGeo Occupation Group: Services
Job Family: Postal Services
Benchmark Title: Postal Sorters, Processors and Processing Machine Operators
 
Important Skill Competencies Competency Description
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
 
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
 
Speaking Talking to others to convey information effectively.
 
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
 
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
 
Time Management Managing one's own time and the time of others.
 
Coordination Adjusting actions in relation to others' actions.
 
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
 
 
CompGeo Occupation Group: Services
Job Family: Postal Services
Benchmark Title: Postal Sorters, Processors and Processing Machine Operators
 
Important Ability Competencies Competency Description
Near Vision The ability to see details at close range (within a few feet of the observer).
 
Written Comprehension The ability to read and understand information and ideas presented in writing.
 
Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.
 
Manual Dexterity The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
 
Speech Clarity The ability to speak clearly so others can understand you.
 
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
 
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
 
Finger Dexterity The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
 
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
 
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 
Perceptual Speed The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
 
Selective Attention The ability to concentrate on a task over a period of time without being distracted.
 
Static Strength The ability to exert maximum muscle force to lift, push, pull, or carry objects.
 
Speech Recognition The ability to identify and understand the speech of another person.
 
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
 
Multilimb Coordination The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
 
 
CompGeo Occupation Group: Services
Job Family: Postal Services
Benchmark Title: Postal Sorters, Processors and Processing Machine Operators
 
Prerequisite Qualification Category Education and Experience Level
Related Work Experience None
 
Required Level of Education Less than a High School Diploma
 
On-Site or In-Plant Training Up to and including 1 month
 
On-the-Job Training Anything beyond short demonstration, up to and including 1 month
 
Required Level of Education High School Diploma (or GED or High School Equivalence Certificate)
 
 
CompGeo Occupation Group: Services
Job Family: Postal Services
Benchmark Title: Postal Sorters, Processors and Processing Machine Operators
 
Alternate Job Title(s)
Assorter
Automation Clerk
Computer Forwarding System Markup Clerk (CFS Markup Clerk)
Data Conversion Operator
Dead Mail Checker
Distribution Clerk
Distributor
Equipment Operator
Flat Sorter Operator
Flat Sorting Machine Clerk (FSM Clerk)
Letter Sorting Machine Operator (LSM Operator)
Mail Distribution Clerk
Mail Distribution Scheme Examiner
Mail Distributor
Mail Forwarding System Markup Clerk
Mail Handler
Mail Handler Sorter
Mail Opener
Mail Processing
Mail Processor
Mail Sorter
Mail Weigher
Mailing Section Clerk
Parcel Post Distribution Machine Operator (PDPMO)
Post Office Markup Clerk
Postal Clerk
Postal Service Mail Processor
Postal Transportation Clerk
Registry Clerk
Small Package and Bundle Sorter Clerk (SPBS Clerk)
Sorter
Sorting Machine Operator
Window Clerk
ZMT Operator (Zip Mail Translator Operator)
 
CompGeo Occupation Group: Services
Job Family: Postal Services
Benchmark Title: Postal Sorters, Processors and Processing Machine Operators
 
 
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