CompGeo Salary Survey Benchmark Job Summary and Competencies

Meter Readers, Utilities

The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
 
CompGeo Occupation Group: Utilities
Job Family: Utilities - Other
Benchmark Title: Meter Readers, Utilities
 
Summary Job Description Tasks
Read meter and record consumption of electricity, gas, water, or steam. Read electric, gas, water, or steam consumption meters and enter data in route books or hand-held computers.
 
Walk or drive vehicles along established routes to take readings of meter dials.
 
Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-hand computers to business offices so that data can be compiled.
 
Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations.
 
Inspect meters for unauthorized connections, defects, and damage such as broken seals.
 
Report to service departments any problems such as meter irregularities, damaged equipment, or impediments to meter access, including dogs.
 
Answer customers' questions about services and charges, or direct them to customer service centers.
 
Update client address and meter location information.
 
Leave messages to arrange different times to read meters in cases in which meters are not accessible.
 
Connect and disconnect utility services at specific locations.
 
Collect past-due bills.
 
Report lost or broken keys.
 
 
CompGeo Occupation Group: Utilities
Job Family: Utilities - Other
Benchmark Title: Meter Readers, Utilities
 
Important Knowledge Competencies Competency Description
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 
Public Safety and Security Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
 
 
CompGeo Occupation Group: Utilities
Job Family: Utilities - Other
Benchmark Title: Meter Readers, Utilities
 
Important Skill Competencies Competency Description
Operation Monitoring Watching gauges, dials, or other indicators to make sure a machine is working properly.
 
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
 
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 
Speaking Talking to others to convey information effectively.
 
Time Management Managing one's own time and the time of others.
 
Service Orientation Actively looking for ways to help people.
 
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
 
Writing Communicating effectively in writing as appropriate for the needs of the audience.
 
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
 
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
 
Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
 
Operation and Control Controlling operations of equipment or systems.
 
Quality Control Analysis Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
 
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
 
Coordination Adjusting actions in relation to others' actions.
 
 
CompGeo Occupation Group: Utilities
Job Family: Utilities - Other
Benchmark Title: Meter Readers, Utilities
 
Important Ability Competencies Competency Description
Near Vision The ability to see details at close range (within a few feet of the observer).
 
Multilimb Coordination The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
 
Speech Recognition The ability to identify and understand the speech of another person.
 
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
 
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
 
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
 
Control Precision The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
 
Speech Clarity The ability to speak clearly so others can understand you.
 
Written Comprehension The ability to read and understand information and ideas presented in writing.
 
Manual Dexterity The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
 
Trunk Strength The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
 
Written Expression The ability to communicate information and ideas in writing so others will understand.
 
Perceptual Speed The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
 
Finger Dexterity The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
 
Speed of Limb Movement The ability to quickly move the arms and legs.
 
Extent Flexibility The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
 
Gross Body Coordination The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
 
Depth Perception The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
 
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
 
Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
 
Flexibility of Closure The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
 
Arm-Hand Steadiness The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
 
Far Vision The ability to see details at a distance.
 
Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.
 
Number Facility The ability to add, subtract, multiply, or divide quickly and correctly.
 
Selective Attention The ability to concentrate on a task over a period of time without being distracted.
 
 
CompGeo Occupation Group: Utilities
Job Family: Utilities - Other
Benchmark Title: Meter Readers, Utilities
 
Prerequisite Qualification Category Education and Experience Level
Required Level of Education High School Diploma (or GED or High School Equivalence Certificate)
 
Related Work Experience None
 
On-Site or In-Plant Training Up to and including 1 month
 
On-the-Job Training Anything beyond short demonstration, up to and including 1 month
 
On-Site or In-Plant Training Over 3 months, up to and including 6 months
 
Related Work Experience Over 6 months, up to and including 1 year
 
 
CompGeo Occupation Group: Utilities
Job Family: Utilities - Other
Benchmark Title: Meter Readers, Utilities
 
Alternate Job Title(s)
Customer Field Representative
Electric Meter Reader
Field Technician
Fieldman
Gas Meter Reader
Meter Reader
Meter Reader Inspector
Meter Reading Clerk
Meter Record Clerk
Meterman
Steam Meter Reader
Utility Service Worker
Water Inspector
Water Meter Reader
Water Service Inspector
Water Service Operator
 
CompGeo Occupation Group: Utilities
Job Family: Utilities - Other
Benchmark Title: Meter Readers, Utilities
 
 
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