CompGeo Salary Survey Benchmark Job Summary and Competencies

Library Assistants, Clerical

Library Assistants, Clerical

The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
 
CompGeo Occupation Group: Education
Job Family: Library
Benchmark Title: Library Assistants, Clerical
 
Summary Job Description Tasks
Compile records, sort, shelve, issue, and receive library materials such as books, electronic media, pictures, cards, slides and microfilm. Locate library materials for loan and replace material in shelving area, stacks, or files according to identification number and title. Register patrons to permit them to borrow books, periodicals, and other library materials. All education, training, and library workers not listed separately.
 
Enter and update patrons' records on computers.
 
Process new materials including books, audiovisual materials, and computer software.
 
Sort books, publications, and other items according to established procedure and return them to shelves, files, or other designated storage areas.
 
Locate library materials for patrons, including books, periodicals, tape cassettes, Braille volumes, and pictures.
 
Instruct patrons on how to use reference sources, card catalogs, and automated information systems.
 
Inspect returned books for condition and due-date status, and compute any applicable fines.
 
Answer routine inquiries, and refer patrons in need of professional assistance to librarians.
 
Maintain records of items received, stored, issued, and returned, and file catalog cards according to system used.
 
Provide assistance to librarians in the maintenance of collections of books, periodicals, magazines, newspapers, and audiovisual and other materials.
 
Take action to deal with disruptive or problem patrons.
 
Classify and catalog items according to content and purpose.
 
Register new patrons and issue borrower identification cards that permit patrons to borrow books and other materials.
 
Send out notices and accept fine payments for lost or overdue books.
 
Operate small branch libraries, under the direction of off-site librarian supervisors.
 
Prepare, store, and retrieve classification and catalog information, lecture notes, or other information related to stored documents, using computers.
 
Operate and maintain audiovisual equipment.
 
Review records, such as microfilm and issue cards, to identify titles of overdue materials and delinquent borrowers.
 
Select substitute titles when requested materials are unavailable following criteria such as age, education, and interests.
 
Deliver and retrieve items to and from departments by hand or using push carts.
 
Place books in mailing containers, affix address labels, and secure containers with straps for mailing to blind library patrons.
 
Assist in the preparation of book displays.
 
Open and close library during specified hours and secure library equipment, such as computers and audiovisual (AV) equipment.
 
Perform clerical activities, such as answering phones, sorting mail, filing, typing, word processing, and photocopying and mailing out material.
 
Schedule, supervise, and train clerical workers, volunteers, student assistants, and other library employees.
 
Maintain library equipment, such as photocopiers, scanners, and computers, and instruct patrons in proper use of such equipment.
 
Manage reserve materials by placing items on reserve for library patrons, checking items in and out of library, and removing out-dated items.
 
Lend, reserve, and collect books, periodicals, videotapes, and other materials at circulation desks and process materials for inter-library loans.
 
Perform accounting and bookkeeping activities such as, invoicing, maintaining financial records, budgeting, and handling cash.
 
Repair books using mending tape, paste, and brushes, or prepare books to be sent to a bindery for repair.
 
Acquire books, pamphlets, periodicals, audiovisual materials, and other library supplies by checking prices, figuring costs, and preparing appropriate order forms and facilitating the ordering process by providing such information to others.
 
Prepare library statistics reports.
 
Design or maintain library web site and online catalogues.
 
 
CompGeo Occupation Group: Education
Job Family: Library
Benchmark Title: Library Assistants, Clerical
 
Important Knowledge Competencies Competency Description
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 
Clerical Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
 
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 
Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
 
Communications and Media Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
 
 
CompGeo Occupation Group: Education
Job Family: Library
Benchmark Title: Library Assistants, Clerical
 
Important Skill Competencies Competency Description
Service Orientation Actively looking for ways to help people.
 
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
 
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 
Speaking Talking to others to convey information effectively.
 
Coordination Adjusting actions in relation to others' actions.
 
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
 
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
 
Writing Communicating effectively in writing as appropriate for the needs of the audience.
 
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
 
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
 
Time Management Managing one's own time and the time of others.
 
Instructing Teaching others how to do something.
 
 
CompGeo Occupation Group: Education
Job Family: Library
Benchmark Title: Library Assistants, Clerical
 
Important Ability Competencies Competency Description
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
 
Written Comprehension The ability to read and understand information and ideas presented in writing.
 
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
 
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
 
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
 
Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.
 
Near Vision The ability to see details at close range (within a few feet of the observer).
 
Speech Recognition The ability to identify and understand the speech of another person.
 
Speech Clarity The ability to speak clearly so others can understand you.
 
Written Expression The ability to communicate information and ideas in writing so others will understand.
 
Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
 
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 
Perceptual Speed The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
 
Selective Attention The ability to concentrate on a task over a period of time without being distracted.
 
Far Vision The ability to see details at a distance.
 
 
CompGeo Occupation Group: Education
Job Family: Library
Benchmark Title: Library Assistants, Clerical
 
Tools/Technology Example Product Category
Adobe Systems Adobe Acrobat software Document management software
 
Automated circulation systems Library software
 
Cataloging software Library software
 
Database software Data base user interface and query software
 
Microsoft Access Data base user interface and query software
 
Microsoft Excel Spreadsheet software
 
Microsoft Office software Office suite software
 
Microsoft PowerPoint Presentation software
 
Microsoft Word Word processing software
 
Online Computer Library Center OCLC Library software
 
Online Computer Library Center OCLC databases Library software
 
Recordkeeping software Data base user interface and query software
 
ResourceMate Plus Library software
 
Video retrieval systems Information retrieval or search software
 
Web browser software Internet browser software
 
Word processing software Word processing software
 
WorldCat Library software
 
Adding machines Adding machines
 
Barcode scanners Bar code reader equipment
 
Bookmobiles Cargo trucks
 
Braile embossers Braille devices for the physically challenged
 
Calculators Calculators or accessories
 
Cash registers Cash registers
 
Delivery vans Minivans or vans
 
Desktop computers Desktop computers
 
Digital cameras Digital cameras
 
Fax machines Facsimile machines
 
Film projectors Film projectors
 
Laminating machines Laminators
 
Laser printers Laser printers
 
Magnifiers Magnifiers
 
Mail opening equipment Mail opening machines
 
Microfiche printers Microfiche or microfilm viewers
 
Microfiche readers Microfiche or microfilm viewers
 
Microfilm printers Microfiche reader printers
 
Microfilm readers Microfiche or microfilm viewers
 
Multi function printers Multi function printers
 
Multi-line telephone systems Special purpose telephones
 
Multimedia projectors Multimedia projectors
 
Personal readers Voice synthesizers for the physically challenged
 
Photocopying equipment Photocopiers
 
Scanners Scanners
 
Thermal book binders Thermal book binding machines
 
Typewriters Typewriters
 
 
CompGeo Occupation Group: Education
Job Family: Library
Benchmark Title: Library Assistants, Clerical
 
Prerequisite Qualification Category Education and Experience Level
On-Site or In-Plant Training None
 
On-the-Job Training Anything beyond short demonstration, up to and including 1 month
 
Required Level of Education High School Diploma (or GED or High School Equivalence Certificate)
 
Related Work Experience Over 1 year, up to and including 2 years
 
On-Site or In-Plant Training Up to and including 1 month
 
Related Work Experience Over 6 months, up to and including 1 year
 
 
CompGeo Occupation Group: Education
Job Family: Library
Benchmark Title: Library Assistants, Clerical
 
Alternate Job Title(s)
Access Services Assistant
Acquisitions Assistant
Administrative Library Assistant
Assistant Librarian
Bibliographic Services Specialist
Book Sorter
Bookmobile Driver
Braille and Talking Books Clerk
Catalog Library Assistant
Cataloging Assistant
Circulation Clerk
Circulation Librarian
Circulation Manager
Circulation Representative
Circulation Supervisor
Clerk
Film Library Clerk
Film or Tape Librarian
Interlibrary Loan Specialist
Librarian
Librarian Assistant
Library Aide
Library Assistant
Library Associate
Library Circulation Assistant
Library Circulation Clerk
Library Clerical Assistant
Library Clerk
Library Customer Service Clerk
Library Media Assistant
Library Page
Library Paraprofessional
Library Serials Assistant
Library Services Assistant
Library Specialist
Library Technical Assistant
Library Technician
Media Clerk
Medical Library Assistant
Microfilm Clerk
Music Library Assistant
Page
Periodicals Clerk
Periodicals Library Assistant
Public Services Assistant
Reference Assistant
Reference Library Assistant
Registration Clerk
Talking Books Library Clerk
Technical Services Assistant
 
CompGeo Occupation Group: Education
Job Family: Library
Benchmark Title: Library Assistants, Clerical
 
 
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