CompGeo Salary Survey Benchmark Job Summary and Competencies

Residential Advisers

The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
 
CompGeo Occupation Group: Education
Job Family: Counseling - Education
Benchmark Title: Residential Advisers
 
Summary Job Description Tasks
Coordinate activities in residential facilities in secondary and college dormitories, group homes, or similar establishments. Order supplies and determine need for maintenance, repairs, and furnishings. May maintain household records and assign rooms. May assist residents with problem solving or refer them to counseling resources. Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.
 
Provide emergency first aid and summon medical assistance when necessary.
 
Mediate interpersonal problems between residents.
 
Administer, coordinate, or recommend disciplinary and corrective actions.
 
Communicate with other staff to resolve problems with individual students.
 
Counsel students in the handling of issues such as family, financial, and educational problems.
 
Make regular rounds to ensure that residents and areas are safe and secure.
 
Observe students to detect and report unusual behavior.
 
Determine the need for facility maintenance and repair, and notify appropriate personnel.
 
Collaborate with counselors to develop counseling programs that address the needs of individual students.
 
Develop program plans for individuals or assist in plan development.
 
Hold regular meetings with each assigned unit.
 
Direct and participate in on- and off-campus recreational activities for residents of institutions, boarding schools, fraternities or sororities, children's homes, or similar establishments.
 
Assign rooms to students.
 
Provide requested information on students' progress and the development of case plans.
 
Confer with medical personnel to better understand the backgrounds and needs of individual residents.
 
Answer telephones, and route calls or deliver messages.
 
Supervise participants in work-study programs.
 
Process contract cancellations for students who are unable to follow residence hall policies and procedures.
 
Sort and distribute mail.
 
Supervise the activities of housekeeping personnel.
 
Order supplies for facilities.
 
Supervise students' housekeeping work to ensure that it is done properly.
 
Chaperone group-sponsored trips and social functions.
 
Compile information such as residents' daily activities and the quantities of supplies used to prepare required reports.
 
Accompany and supervise students during meals.
 
Provide transportation or escort for expeditions such as shopping trips or visits to doctors or dentists.
 
Inventory, pack, and remove items left behind by former residents.
 
 
CompGeo Occupation Group: Education
Job Family: Counseling - Education
Benchmark Title: Residential Advisers
 
Important Knowledge Competencies Competency Description
Psychology Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
 
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 
Public Safety and Security Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
 
Therapy and Counseling Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
 
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
 
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 
Sociology and Anthropology Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
 
Personnel and Human Resources Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
 
Education and Training Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
 
Philosophy and Theology Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
 
 
CompGeo Occupation Group: Education
Job Family: Counseling - Education
Benchmark Title: Residential Advisers
 
Important Skill Competencies Competency Description
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
 
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 
Speaking Talking to others to convey information effectively.
 
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
 
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
 
Coordination Adjusting actions in relation to others' actions.
 
Negotiation Bringing others together and trying to reconcile differences.
 
Time Management Managing one's own time and the time of others.
 
Persuasion Persuading others to change their minds or behavior.
 
Service Orientation Actively looking for ways to help people.
 
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
 
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
 
Writing Communicating effectively in writing as appropriate for the needs of the audience.
 
Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
 
Instructing Teaching others how to do something.
 
Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
 
Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job.
 
Learning Strategies Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
 
Systems Analysis Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
 
 
CompGeo Occupation Group: Education
Job Family: Counseling - Education
Benchmark Title: Residential Advisers
 
Important Ability Competencies Competency Description
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
 
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
 
Speech Recognition The ability to identify and understand the speech of another person.
 
Speech Clarity The ability to speak clearly so others can understand you.
 
Written Comprehension The ability to read and understand information and ideas presented in writing.
 
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
 
Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
 
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
 
Written Expression The ability to communicate information and ideas in writing so others will understand.
 
Near Vision The ability to see details at close range (within a few feet of the observer).
 
Originality The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
 
Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.
 
Selective Attention The ability to concentrate on a task over a period of time without being distracted.
 
Fluency of Ideas The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
 
Flexibility of Closure The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
 
Speed of Closure The ability to quickly make sense of, combine, and organize information into meaningful patterns.
 
Perceptual Speed The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
 
Time Sharing The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
 
Far Vision The ability to see details at a distance.
 
 
CompGeo Occupation Group: Education
Job Family: Counseling - Education
Benchmark Title: Residential Advisers
 
Prerequisite Qualification Category Education and Experience Level
On-Site or In-Plant Training Up to and including 1 month
 
On-the-Job Training Anything beyond short demonstration, up to and including 1 month
 
Required Level of Education Bachelor's Degree
 
On-the-Job Training None or short demonstration
 
Required Level of Education Master's Degree
 
Required Level of Education Some College Courses
 
 
CompGeo Occupation Group: Education
Job Family: Counseling - Education
Benchmark Title: Residential Advisers
 
Alternate Job Title(s)
Area Coordinator
Assistant Dean of Students
Associate Dean of Students
Associate Dean of Women
Community Educator
Cottage Parent
Cottage Supervisor
Dormitory Counselor
Dormitory Supervisor
Hall Coordinator
Hall Director
Head Resident
House Father
House Mother
House Parent
Housefellow
Housing Assistant
Housing Director
Housing and Residence Life Director
Residence Director
Residence Hall Director
Residence Life Coordinator
Residence Life Director
Residence Supervisor
Resident Advisor
Resident Assistant
Resident Director
Residential Advisor
Residential Assistant
Residential Counselor
Residential Director
Residential Life Director
Residential Supervisor
Sorority Mother
Sorority Supervisor
 
CompGeo Occupation Group: Education
Job Family: Counseling - Education
Benchmark Title: Residential Advisers
 
 
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