CompGeo Salary Survey Benchmark Job Summary and Competencies

Gaming Dealers

The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
 
CompGeo Occupation Group: Travel/Entrtnmt/Lodging/Restaurant
Job Family: Gaming
Benchmark Title: Gaming Dealers
 
Summary Job Description Tasks
Operate table games. Stand or sit behind table and operate games of chance by dispensing the appropriate number of cards or blocks to players, or operating other gaming equipment. Distribute winnings or collect players' money or chips. May compare the house's hand against players' hands. Exchange paper currency for playing chips or coin money.
 
Pay winnings or collect losing bets as established by the rules and procedures of a specific game.
 
Deal cards to house hands, and compare these with players' hands to determine winners, as in black jack.
 
Conduct gambling games such as dice, roulette, cards, or keno, following all applicable rules and regulations.
 
Check to ensure that all players have placed bets before play begins.
 
Stand behind a gaming table and deal the appropriate number of cards to each player.
 
Inspect cards and equipment to be used in games to ensure that they are in good condition.
 
Start and control games and gaming equipment, and announce winning numbers or colors.
 
Open and close cash floats and game tables.
 
Compute amounts of players' wins or losses, or scan winning tickets presented by patrons to calculate the amount of money won.
 
Apply rule variations to card games such as poker, in which players bet on the value of their hands.
 
Receive, verify, and record patrons' cash wagers.
 
Answer questions about game rules and casino policies.
 
Refer patrons to gaming cashiers to collect winnings.
 
Work as part of a team of dealers in games such as baccarat or craps.
 
Participate in games for gambling establishments to provide the minimum complement of players at a table.
 
Seat patrons at gaming tables.
 
Prepare collection reports for submission to supervisors.
 
Monitor gambling tables and supervise staff.
 
Train new dealers.
 
 
CompGeo Occupation Group: Travel/Entrtnmt/Lodging/Restaurant
Job Family: Gaming
Benchmark Title: Gaming Dealers
 
Important Knowledge Competencies Competency Description
Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
 
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 
Psychology Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
 
 
CompGeo Occupation Group: Travel/Entrtnmt/Lodging/Restaurant
Job Family: Gaming
Benchmark Title: Gaming Dealers
 
Important Skill Competencies Competency Description
Speaking Talking to others to convey information effectively.
 
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
 
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
 
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
 
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
 
Coordination Adjusting actions in relation to others' actions.
 
Service Orientation Actively looking for ways to help people.
 
Persuasion Persuading others to change their minds or behavior.
 
Negotiation Bringing others together and trying to reconcile differences.
 
Time Management Managing one's own time and the time of others.
 
Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
 
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
 
 
CompGeo Occupation Group: Travel/Entrtnmt/Lodging/Restaurant
Job Family: Gaming
Benchmark Title: Gaming Dealers
 
Important Ability Competencies Competency Description
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
 
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 
Speech Clarity The ability to speak clearly so others can understand you.
 
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
 
Speech Recognition The ability to identify and understand the speech of another person.
 
Near Vision The ability to see details at close range (within a few feet of the observer).
 
Selective Attention The ability to concentrate on a task over a period of time without being distracted.
 
Manual Dexterity The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
 
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
 
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
 
Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.
 
Perceptual Speed The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
 
Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
 
Written Comprehension The ability to read and understand information and ideas presented in writing.
 
Speed of Closure The ability to quickly make sense of, combine, and organize information into meaningful patterns.
 
Time Sharing The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
 
Arm-Hand Steadiness The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
 
Finger Dexterity The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
 
Trunk Strength The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
 
Visual Color Discrimination The ability to match or detect differences between colors, including shades of color and brightness.
 
Written Expression The ability to communicate information and ideas in writing so others will understand.
 
Flexibility of Closure The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
 
Originality The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
 
Number Facility The ability to add, subtract, multiply, or divide quickly and correctly.
 
Far Vision The ability to see details at a distance.
 
Auditory Attention The ability to focus on a single source of sound in the presence of other distracting sounds.
 
 
CompGeo Occupation Group: Travel/Entrtnmt/Lodging/Restaurant
Job Family: Gaming
Benchmark Title: Gaming Dealers
 
Tools/Technology Example Product Category
Email software Electronic mail software
 
Microsoft Excel Spreadsheet software
 
Baccarat tables Card tables
 
Blackjack tables Card tables
 
Craps tables Card tables
 
Desktop computers Desktop computers
 
Dice Dice
 
Imprest banks Cash or ticket boxes
 
Laptop computers Notebook computers
 
Personal computers Personal computers
 
Player tracking system software Table gambling management systems
 
Playing cards Playing cards
 
Poker tables Card tables
 
Progressive Gaming Chip Inventory System Table gambling management systems
 
Roulette wheels Roulette wheels
 
Table banks Cash or ticket boxes
 
Table chip trays Coin banks
 
Table game drop boxes Cash or ticket boxes
 
Table game management system software Table gambling management systems
 
Tangam Gaming TableEye21 Table gambling management systems
 
Tangam Gaming TableEyeBacc Table gambling management systems
 
 
CompGeo Occupation Group: Travel/Entrtnmt/Lodging/Restaurant
Job Family: Gaming
Benchmark Title: Gaming Dealers
 
Prerequisite Qualification Category Education and Experience Level
Required Level of Education High School Diploma (or GED or High School Equivalence Certificate)
 
On-Site or In-Plant Training Over 1 month, up to and including 3 months
 
Related Work Experience None
 
Required Level of Education Less than a High School Diploma
 
 
CompGeo Occupation Group: Travel/Entrtnmt/Lodging/Restaurant
Job Family: Gaming
Benchmark Title: Gaming Dealers
 
Alternate Job Title(s)
21 Dealer
Baccarat Dealer
Big 6 Dealer
Black Jack Dealer
Blackjack Dealer
Card Dealer
Card Game Operator
Card Grader
Casino Dealer
Casino Games Dealer
Casino Gaming Worker
Casino Worker
Crap Shooter
Craps Dealer
Croupier
Dealer
Dice Dealer
Dice Table Operator
Dual Rate Dealer
Faro Dealer
Gambling Dealer
Game Operator
Games Dealer
Gaming Dealer
Gaming Host
Gaming Table Operator
Keno Dealer
Live Games Dealer
Mini Baccarat Dealer
Pai Gow Dealer
Pit Boss
Poker Dealer
Roulette Dealer
Table Games Dealer
Twenty-One Dealer
Wheel of Fortune Dealer
 
CompGeo Occupation Group: Travel/Entrtnmt/Lodging/Restaurant
Job Family: Gaming
Benchmark Title: Gaming Dealers
 
 
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