CompGeo Salary Survey Benchmark Job Summary and Competencies

First Line Supv/Mgr Correctional Officers

The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
 
CompGeo Occupation Group: Protective Services
Job Family: Police Services
Benchmark Title: First Line Supv/Mgr Correctional Officers
 
Summary Job Description Tasks
Directly supervise and coordinate activities of correctional officers and jailers. Take, receive, or check periodic inmate counts.
 
Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.
 
Respond to emergencies, such as escapes.
 
Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
 
Supervise and direct the work of correctional officers to ensure the safe custody, discipline, and welfare of inmates.
 
Restrain, secure, or control offenders, using chemical agents, firearms, or other weapons of force as necessary.
 
Supervise or perform searches of inmates or their quarters to locate contraband items.
 
Monitor behavior of subordinates to ensure alert, courteous, and professional behavior toward inmates, parolees, fellow employees, visitors, and the public.
 
Complete administrative paperwork or supervise the preparation or maintenance of records, forms, or reports.
 
Instruct employees or provide on-the-job training.
 
Conduct roll calls of correctional officers.
 
Supervise activities such as searches, shakedowns, riot control, or institutional tours.
 
Carry injured offenders or employees to safety and provide emergency first aid when necessary.
 
Supervise or provide security for offenders performing tasks, such as construction, maintenance, laundry, food service, or other industrial or agricultural operations.
 
Develop work or security procedures.
 
Set up employee work schedules.
 
Resolve problems between inmates.
 
Read and review offender information to identify issues that require special attention.
 
Rate behavior of inmates, promoting acceptable attitudes and behaviors to those with low ratings.
 
Transfer or transport offenders on foot or by driving vehicles, such as trailers, vans, or buses.
 
Examine incoming or outgoing mail to ensure conformance with regulations.
 
Convey correctional officers' or inmates' complaints to superiors.
 
 
CompGeo Occupation Group: Protective Services
Job Family: Police Services
Benchmark Title: First Line Supv/Mgr Correctional Officers
 
Important Knowledge Competencies Competency Description
Public Safety and Security Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
 
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
 
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 
Clerical Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
 
Psychology Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
 
Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
 
Law and Government Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
 
Education and Training Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
 
Personnel and Human Resources Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
 
 
CompGeo Occupation Group: Protective Services
Job Family: Police Services
Benchmark Title: First Line Supv/Mgr Correctional Officers
 
Important Skill Competencies Competency Description
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 
Speaking Talking to others to convey information effectively.
 
Coordination Adjusting actions in relation to others' actions.
 
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
 
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
 
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
 
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
 
Negotiation Bringing others together and trying to reconcile differences.
 
Time Management Managing one's own time and the time of others.
 
Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job.
 
Persuasion Persuading others to change their minds or behavior.
 
Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
 
Writing Communicating effectively in writing as appropriate for the needs of the audience.
 
Instructing Teaching others how to do something.
 
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
 
Service Orientation Actively looking for ways to help people.
 
Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
 
Learning Strategies Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
 
Systems Analysis Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
 
 
CompGeo Occupation Group: Protective Services
Job Family: Police Services
Benchmark Title: First Line Supv/Mgr Correctional Officers
 
Important Ability Competencies Competency Description
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
 
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
 
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
 
Written Comprehension The ability to read and understand information and ideas presented in writing.
 
Written Expression The ability to communicate information and ideas in writing so others will understand.
 
Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
 
Speech Clarity The ability to speak clearly so others can understand you.
 
Speech Recognition The ability to identify and understand the speech of another person.
 
Selective Attention The ability to concentrate on a task over a period of time without being distracted.
 
Near Vision The ability to see details at close range (within a few feet of the observer).
 
Static Strength The ability to exert maximum muscle force to lift, push, pull, or carry objects.
 
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
 
Flexibility of Closure The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
 
Perceptual Speed The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
 
Stamina The ability to exert yourself physically over long periods of time without getting winded or out of breath.
 
Auditory Attention The ability to focus on a single source of sound in the presence of other distracting sounds.
 
Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.
 
Far Vision The ability to see details at a distance.
 
Time Sharing The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
 
Response Orientation The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
 
Gross Body Coordination The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
 
Gross Body Equilibrium The ability to keep or regain your body balance or stay upright when in an unstable position.
 
Fluency of Ideas The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
 
Originality The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
 
Number Facility The ability to add, subtract, multiply, or divide quickly and correctly.
 
Speed of Closure The ability to quickly make sense of, combine, and organize information into meaningful patterns.
 
Multilimb Coordination The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
 
Explosive Strength The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
 
Hearing Sensitivity The ability to detect or tell the differences between sounds that vary in pitch and loudness.
 
 
CompGeo Occupation Group: Protective Services
Job Family: Police Services
Benchmark Title: First Line Supv/Mgr Correctional Officers
 
Prerequisite Qualification Category Education and Experience Level
Required Level of Education High School Diploma (or GED or High School Equivalence Certificate)
 
Related Work Experience None
 
On-Site or In-Plant Training Over 1 month, up to and including 3 months
 
 
CompGeo Occupation Group: Protective Services
Job Family: Police Services
Benchmark Title: First Line Supv/Mgr Correctional Officers
 
Alternate Job Title(s)
Captain
Chief Jailer
City Jailer
Correction Officer Supervisor
Correctional Case Manager
Correctional Officer
Correctional Officer Captain
Correctional Officer Lieutenant
Correctional Officer Sergeant
Correctional Security Officer
Correctional Sergeant
Correctional Supervisor
Corrections Emergency Response Team Sergeant (CERT Sergeant)
Corrections Officer
Corrections Sergeant
Guard Chief
Guard Supervisor
Head Correction Officer
Lieutenant
Operational Review Sergeant
Prison Guard Supervisor
Prison Keeper
Prison Officer
Sergeant
Shift Commander
Shift Supervisor
Superintendent
Training Lieutenant
Unit Manager
Ward Supervisor
Warden
 
CompGeo Occupation Group: Protective Services
Job Family: Police Services
Benchmark Title: First Line Supv/Mgr Correctional Officers
 
 
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