CompGeo Salary Survey Benchmark Job Summary and Competencies

Pharmacy Aides

The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
 
CompGeo Occupation Group: Health Care
Job Family: Pharmacy
Benchmark Title: Pharmacy Aides
 
Summary Job Description Tasks
Record drugs delivered to the pharmacy, store incoming merchandise, and inform the supervisor of stock needs. May operate cash register and accept prescriptions for filling. Accept prescriptions for filling, gathering and processing necessary information.
 
Answer telephone inquiries, referring callers to pharmacist when necessary.
 
Greet customers and help them locate merchandise.
 
Unpack, sort, count and label incoming merchandise, including items requiring special handling or refrigeration.
 
Prepare prescription labels by typing or operating a computer and printer.
 
Operate cash register to process cash and credit sales.
 
Restock storage areas, replenishing items on shelves.
 
Perform clerical tasks such as filing, compiling and maintaining prescription records, and composing letters.
 
Maintain and clean equipment, work areas and shelves.
 
Prepare, maintain and record records of inventories, receipts, purchases and deliveries, using a variety of computer screen formats.
 
Process medical insurance claims, posting bill amounts and calculating co-payments.
 
Compound, package and label pharmaceutical products under direction of pharmacist.
 
Operate capsule and tablet counting machine that automatically distributes a certain number of capsules or tablets into smaller containers.
 
Calculate anticipated drug usage for a prescribed period.
 
Deliver medication to treatment areas, living units, residences and clinics, using various means of transportation.
 
Receive, store, and inventory pharmaceutical supplies and medications, check for out dated medications, and notify pharmacist when inventory levels are low.
 
Provide customers with information about the uses, effects, and interactions of drugs and out of stock items.
 
Prepare intravenous (IV) solutions and solid dosage medications for dispensing into bottles and unit dosing packaging.
 
 
CompGeo Occupation Group: Health Care
Job Family: Pharmacy
Benchmark Title: Pharmacy Aides
 
Important Knowledge Competencies Competency Description
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 
Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
 
Clerical Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
 
Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
 
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
 
Law and Government Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
 
 
CompGeo Occupation Group: Health Care
Job Family: Pharmacy
Benchmark Title: Pharmacy Aides
 
Important Skill Competencies Competency Description
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 
Speaking Talking to others to convey information effectively.
 
Service Orientation Actively looking for ways to help people.
 
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
 
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
 
Coordination Adjusting actions in relation to others' actions.
 
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
 
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
 
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
 
Time Management Managing one's own time and the time of others.
 
Mathematics Using mathematics to solve problems.
 
Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
 
 
CompGeo Occupation Group: Health Care
Job Family: Pharmacy
Benchmark Title: Pharmacy Aides
 
Important Ability Competencies Competency Description
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
 
Speech Clarity The ability to speak clearly so others can understand you.
 
Speech Recognition The ability to identify and understand the speech of another person.
 
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
 
Near Vision The ability to see details at close range (within a few feet of the observer).
 
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
 
Written Comprehension The ability to read and understand information and ideas presented in writing.
 
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
 
Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.
 
Finger Dexterity The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
 
Mathematical Reasoning The ability to choose the right mathematical methods or formulas to solve a problem.
 
Written Expression The ability to communicate information and ideas in writing so others will understand.
 
Perceptual Speed The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
 
Selective Attention The ability to concentrate on a task over a period of time without being distracted.
 
Trunk Strength The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
 
Number Facility The ability to add, subtract, multiply, or divide quickly and correctly.
 
 
CompGeo Occupation Group: Health Care
Job Family: Pharmacy
Benchmark Title: Pharmacy Aides
 
Tools/Technology Example Product Category
Database software Data base user interface and query software
 
Spreadsheet software Spreadsheet software
 
Word processing software Word processing software
 
Automatic unit dose strip packaging machines Filling or sealing auger dose machines
 
Capsule counting machines Tablet counters
 
Cash registers Cash registers
 
Credit card machines Electronic funds transfer point of sale equipment
 
Desktop computers Desktop computers
 
HEPA filtered biosafety cabinets HEPA filtered enclosures
 
Label printing machines Label making machines
 
Laboratory blending or mixing equipment Laboratory blenders or emulsifiers
 
Laminar flow hoods Laminar flow cabinets or stations
 
Laser printers Laser printers
 
Liquid dose packaging machines Filling or sealing auger dose machines
 
Multi-line telephone systems Special purpose telephones
 
Personal computers Personal computers
 
Solid unit dose packaging machines Filling or sealing auger dose machines
 
Tablet counting machines Tablet counters
 
 
CompGeo Occupation Group: Health Care
Job Family: Pharmacy
Benchmark Title: Pharmacy Aides
 
Prerequisite Qualification Category Education and Experience Level
Required Level of Education High School Diploma (or GED or High School Equivalence Certificate)
 
Related Work Experience None
 
On-Site or In-Plant Training Up to and including 1 month
 
On-the-Job Training Anything beyond short demonstration, up to and including 1 month
 
On-Site or In-Plant Training Over 3 months, up to and including 6 months
 
 
CompGeo Occupation Group: Health Care
Job Family: Pharmacy
Benchmark Title: Pharmacy Aides
 
Alternate Job Title(s)
Ancillary
Certified Pharmacist Assistant
Certified Pharmacy Technician
Dispensary Attendant
Drug Clerk
Front Counter Clerk
Pharmacist Aide
Pharmacist Assistant
Pharmacist Helper
Pharmacist's Aide
Pharmacy Aide
Pharmacy Ancillary
Pharmacy Assistant
Pharmacy Cashier
Pharmacy Clerk
Pharmacy Helper
Pharmacy Technician
Prescription Clerk
 
CompGeo Occupation Group: Health Care
Job Family: Pharmacy
Benchmark Title: Pharmacy Aides
 
 
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