CompGeo Salary Survey Benchmark Job Summary and Competencies

Arbitrators, Mediators and Conciliators

The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
 
CompGeo Occupation Group: Legal
Job Family: Law
Benchmark Title: Arbitrators, Mediators and Conciliators
 
Summary Job Description Tasks
Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved. Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.
 
Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.
 
Set up appointments for parties to meet for mediation.
 
Prepare settlement agreements for disputants to sign.
 
Organize and deliver public presentations about mediation to organizations such as community agencies and schools.
 
Analyze evidence and apply relevant laws, regulations, policies, and precedents in order to reach conclusions.
 
Prepare written opinions and decisions regarding cases.
 
Arrange and conduct hearings to obtain information and evidence relative to disposition of claims.
 
Rule on exceptions, motions, and admissibility of evidence.
 
Determine existence and amount of liability, according to evidence, laws, and administrative and judicial precedents.
 
Review and evaluate information from documents such as claim applications, birth or death certificates, and physician or employer records.
 
Interview claimants, agents, or witnesses to obtain information about disputed issues.
 
Research laws, regulations, policies, and precedent decisions to prepare for hearings.
 
Notify claimants of denied claims and appeal rights.
 
Recommend acceptance or rejection of compromise settlement offers.
 
Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters such as fees, and determine details such as witness numbers and time requirements.
 
Participate in court proceedings.
 
Issue subpoenas and administer oaths to prepare for formal hearings.
 
Authorize payment of valid claims.
 
Conduct studies of appeals procedures in order to ensure adherence to legal requirements and to facilitate disposition of cases.
 
 
CompGeo Occupation Group: Legal
Job Family: Law
Benchmark Title: Arbitrators, Mediators and Conciliators
 
Important Knowledge Competencies Competency Description
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 
Law and Government Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
 
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 
Sociology and Anthropology Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
 
Personnel and Human Resources Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
 
Psychology Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
 
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
 
Education and Training Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
 
Clerical Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
 
Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
 
Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
 
 
CompGeo Occupation Group: Legal
Job Family: Law
Benchmark Title: Arbitrators, Mediators and Conciliators
 
Important Skill Competencies Competency Description
Negotiation Bringing others together and trying to reconcile differences.
 
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 
Speaking Talking to others to convey information effectively.
 
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
 
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
 
Writing Communicating effectively in writing as appropriate for the needs of the audience.
 
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
 
Persuasion Persuading others to change their minds or behavior.
 
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
 
Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
 
Service Orientation Actively looking for ways to help people.
 
Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
 
Coordination Adjusting actions in relation to others' actions.
 
Time Management Managing one's own time and the time of others.
 
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
 
Learning Strategies Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
 
Instructing Teaching others how to do something.
 
Systems Analysis Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
 
Systems Evaluation Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
 
 
CompGeo Occupation Group: Legal
Job Family: Law
Benchmark Title: Arbitrators, Mediators and Conciliators
 
Important Ability Competencies Competency Description
Written Comprehension The ability to read and understand information and ideas presented in writing.
 
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
 
Written Expression The ability to communicate information and ideas in writing so others will understand.
 
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
 
Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
 
Speech Clarity The ability to speak clearly so others can understand you.
 
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
 
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 
Near Vision The ability to see details at close range (within a few feet of the observer).
 
Speech Recognition The ability to identify and understand the speech of another person.
 
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
 
Fluency of Ideas The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
 
Originality The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
 
Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.
 
Flexibility of Closure The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
 
Selective Attention The ability to concentrate on a task over a period of time without being distracted.
 
Speed of Closure The ability to quickly make sense of, combine, and organize information into meaningful patterns.
 
Time Sharing The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
 
 
CompGeo Occupation Group: Legal
Job Family: Law
Benchmark Title: Arbitrators, Mediators and Conciliators
 
Tools/Technology Example Product Category
Microsoft Access Data base user interface and query software
 
Microsoft Excel Spreadsheet software
 
Microsoft Office software Office suite software
 
Microsoft Outlook Electronic mail software
 
Microsoft PowerPoint Presentation software
 
Microsoft Word Word processing software
 
Scheduling software Calendar and scheduling software
 
Web browser software Internet browser software
 
Computer data input scanners Scanners
 
Desktop computers Desktop computers
 
Fax machines Facsimile machines
 
Multi-line telephone systems Special purpose telephones
 
Notebook computers Notebook computers
 
Personal computers Personal computers
 
Photocopying equipment Photocopiers
 
 
CompGeo Occupation Group: Legal
Job Family: Law
Benchmark Title: Arbitrators, Mediators and Conciliators
 
Prerequisite Qualification Category Education and Experience Level
Required Level of Education Bachelor's Degree
 
On-the-Job Training Over 6 months, up to and including 1 year
 
 
CompGeo Occupation Group: Legal
Job Family: Law
Benchmark Title: Arbitrators, Mediators and Conciliators
 
Alternate Job Title(s)
Adjuster Arbitrator
Alternative Dispute Resolution Coordinator (ADR Coordinator)
Alternative Dispute Resolution Mediator (ADR Mediator)
Antidiscrimination Agent
Arbiter
Arbitrator
Attorney
Commissioner
Community Relations Investigator
Community Relations Representative
Conciliator
Consul
Contract Negotiator
Contracts Specialist
Environmental Conflict Manager
Facilitator
Family Mediator
Federal Mediation Commissioner
Federal Mediator
Hostage Negotiator
Labor Arbitrator
Labor Mediator
Legal Mediator
Mediation Commissioner
Mediator
Ombudsman
Public Employment Mediator
Public Policy Mediator
Service Coordinator
Workers' Compensation Mediator
 
CompGeo Occupation Group: Legal
Job Family: Law
Benchmark Title: Arbitrators, Mediators and Conciliators
 
 
.
 
CompGeo Professional Salary Survey and Total Compensation Forecast Options
 
Professional Total Compensation Forecast Library
Regional Online Access Subscription Options. Online Salary Survey Forecast Library Subscriptions include Access To All 23 CompGeo Salary Survey Career Occupation Groups covering thousands of Salary Survey Benchmarks with Salary and Compensation Forecasts over a eight year time period - an unmatched feature in the Salary and Compensation Forecast Business Realm.. Direct Pay, Fringe Benefit Costs and Total Compensation Forecasts included. Compensation Forecasts are present for all CompGeo Salary Survey Benchmarks along with Salary Survey Aging Factors for ea ch Projection Date. All Salary Survey Forecast Reports include a Companion Excel Salary Survey Forecast Data Sheet.
 
CompGeo Professional Salary Survey Report and Forecast Samples
CompGeo Salary Survey Report Samples
Samples and Pricing for all CompGeo Online Professional Report and Online Forecast Library Subscription Options.
 
 
 
Copyright © 1995 - 2018 International Compensation Technologies and The Clayton Wallis Company.
All Rights Reserved World Wide ictcw.com
Member, WorldatWork - Formerly American and Canadian Compensation Associations (ACA/CCA)