CompGeo Salary Survey Benchmark Job Summary and Competencies

Property, Real Estate and Community Associate

The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
 
CompGeo Occupation Group: Finance
Job Family: Real Estate Sales
Benchmark Title: Property, Real Estate and Community Associate
 
Summary Job Description Tasks
Plan, direct, or coordinate the selling, buying, leasing, or governance activities of commercial, industrial, or residential real estate properties. Includes managers of homeowner and condominium associations, rented or leased housing units, buildings, or land (including rights-of-way). Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
 
Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
 
Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
 
Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
 
Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
 
Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.
 
Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms.
 
Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.
 
Determine and certify the eligibility of prospective tenants, following government regulations.
 
Prepare detailed budgets and financial reports for properties.
 
Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
 
Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.
 
Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
 
Solicit and analyze bids from contractors for repairs, renovations, and maintenance.
 
Review rents to ensure that they are in line with rental markets.
 
Prepare and administer contracts for provision of property services such as cleaning, maintenance, and security services.
 
Purchase building and maintenance supplies, equipment, or furniture.
 
Act as liaisons between on-site managers or tenants and owners.
 
Confer regularly with community association members to ensure their needs are being met.
 
Meet with boards of directors and committees to discuss and resolve legal and environmental issues or disputes between neighbors.
 
Confer with legal authorities to ensure that renting and advertising practices are not discriminatory and that properties comply with state and federal regulations.
 
Clean common areas, change light bulbs, and make minor property repairs.
 
Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties.
 
Negotiate short- and long-term loans to finance construction and ownership of structures.
 
Contract with architectural firms to draw up detailed plans for new structures.
 
Negotiate with government leaders, businesses, special interest representatives, and utility companies to gain support for new projects and to eliminate potential obstacles.
 
Analyze information on property values, taxes, zoning, population growth, and traffic volume and patterns to determine if properties should be acquired.
 
 
CompGeo Occupation Group: Finance
Job Family: Real Estate Sales
Benchmark Title: Property, Real Estate and Community Associate
 
Important Knowledge Competencies Competency Description
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
 
Sales and Marketing Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
 
Clerical Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
 
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 
Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
 
Economics and Accounting Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
 
Personnel and Human Resources Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
 
Building and Construction Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
 
 
CompGeo Occupation Group: Finance
Job Family: Real Estate Sales
Benchmark Title: Property, Real Estate and Community Associate
 
Important Skill Competencies Competency Description
Speaking Talking to others to convey information effectively.
 
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 
Negotiation Bringing others together and trying to reconcile differences.
 
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
 
Coordination Adjusting actions in relation to others' actions.
 
Writing Communicating effectively in writing as appropriate for the needs of the audience.
 
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
 
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
 
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
 
Persuasion Persuading others to change their minds or behavior.
 
Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
 
Service Orientation Actively looking for ways to help people.
 
Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
 
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
 
Time Management Managing one's own time and the time of others.
 
Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job.
 
Instructing Teaching others how to do something.
 
Learning Strategies Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
 
 
CompGeo Occupation Group: Finance
Job Family: Real Estate Sales
Benchmark Title: Property, Real Estate and Community Associate
 
Important Ability Competencies Competency Description
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
 
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
 
Written Comprehension The ability to read and understand information and ideas presented in writing.
 
Written Expression The ability to communicate information and ideas in writing so others will understand.
 
Speech Clarity The ability to speak clearly so others can understand you.
 
Speech Recognition The ability to identify and understand the speech of another person.
 
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 
Near Vision The ability to see details at close range (within a few feet of the observer).
 
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
 
Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
 
Selective Attention The ability to concentrate on a task over a period of time without being distracted.
 
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
 
Originality The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
 
Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.
 
 
CompGeo Occupation Group: Finance
Job Family: Real Estate Sales
Benchmark Title: Property, Real Estate and Community Associate
 
Prerequisite Qualification Category Education and Experience Level
Related Work Experience Over 2 years, up to and including 4 years
 
On-the-Job Training Over 6 months, up to and including 1 year
 
Required Level of Education Post-Secondary Certificate - awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)
 
On-Site or In-Plant Training Over 1 month, up to and including 3 months
 
On-Site or In-Plant Training None
 
Related Work Experience Over 6 months, up to and including 1 year
 
Required Level of Education Some College Courses
 
 
CompGeo Occupation Group: Finance
Job Family: Real Estate Sales
Benchmark Title: Property, Real Estate and Community Associate
 
Alternate Job Title(s)
Apartment Hotel Manager
Apartment House Manager
Apartment Manager
Asset Manager
Assistant Property Manager
Building Custodian, Managing, Supervising, Renting
Building Rental Manager
Building Rental Superintendent
Building Superintendent
Building Superintendent, Managing, Supervising, Renting
Cemetery Manager
Commercial Property Manager
Community Association Manager
Community Manager
Condominium Association Manager
Condominium Manager
Contracts Specialist
Cooperative Manager
Developer
Director of Housing
District Manager
Facilities Coordinator
Facilities Manager
Facility Coordinator
Freeholder
Homeowner Association Manager
Housing Director
Housing Manager
Housing Project Manager
Housing Relocator
Land Acquisition Manager
Land Acquisition Specialist
Land Agent
Land Commissioner
Land Developer
Land Development Manager
Land Leases and Rentals Manager
Landlady
Landlord
Landman
Lease Administration Supervisor
Lease Buyer
Lease Operator
Leaser
Leasing Manager
Leasing Property Manager
Location Man
Location Worker
Maintenance Supervisor
Mall Manager
Market Manager
Market Master
Market Superintendent
Mobile Home Park Manager
Occupancy Specialist
Office Manager
Oil Agent
Oil Lease Buyer
Oil Lease Operator
On-Site Manager
Property Administrator
Property Developer
Property Manager
Public Events Facilities Rental Manager
Public Housing Manager
Real Estate Administrator
Real Estate Agent
Real Estate Developer
Real Estate Firm Manager
Real Estate Investor
Real Estate Manager
Real Estate Office Manager
Rent Control Office Manager
Rental Coordinator
Rental Manager
Resident Manager
Right of Way Supervisor
Right-of-Way Supervisor
Superintendent
Superintendent, Renting, Managing
Supervisor
Territory Manager
Trailer Park Manager
Trustee
 
CompGeo Occupation Group: Finance
Job Family: Real Estate Sales
Benchmark Title: Property, Real Estate and Community Associate
 
 
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