CompGeo Salary Survey Benchmark Job Summary and Competencies

Computer and Information Systems Managers

The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
 
CompGeo Occupation Group: Management
Job Family: Computer Systems Management
Benchmark Title: Computer and Information Systems Managers
 
Summary Job Description Tasks
Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming. Manage backup, security and user help systems.
 
Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
 
Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
 
Assign and review the work of systems analysts, programmers, and other computer-related workers.
 
Stay abreast of advances in technology.
 
Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
 
Review and approve all systems charts and programs prior to their implementation.
 
Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
 
Control operational budget and expenditures.
 
Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
 
Develop and interpret organizational goals, policies, and procedures.
 
Recruit, hire, train and supervise staff, or participate in staffing decisions.
 
Review project plans to plan and coordinate project activity.
 
Evaluate data processing proposals to assess project feasibility and requirements.
 
Prepare and review operational reports or project progress reports.
 
Purchase necessary equipment.
 
Provide users with technical support for computer problems.
 
 
CompGeo Occupation Group: Management
Job Family: Computer Systems Management
Benchmark Title: Computer and Information Systems Managers
 
Important Knowledge Competencies Competency Description
Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
 
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
 
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 
Production and Processing Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
 
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 
Personnel and Human Resources Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
 
Telecommunications Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
 
Economics and Accounting Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
 
Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
 
 
CompGeo Occupation Group: Management
Job Family: Computer Systems Management
Benchmark Title: Computer and Information Systems Managers
 
Important Skill Competencies Competency Description
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
 
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
 
Writing Communicating effectively in writing as appropriate for the needs of the audience.
 
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
 
Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
 
Speaking Talking to others to convey information effectively.
 
Coordination Adjusting actions in relation to others' actions.
 
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
 
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
 
Instructing Teaching others how to do something.
 
Systems Analysis Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
 
Systems Evaluation Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
 
Time Management Managing one's own time and the time of others.
 
Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job.
 
Negotiation Bringing others together and trying to reconcile differences.
 
Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
 
Learning Strategies Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
 
Operations Analysis Analyzing needs and product requirements to create a design.
 
Persuasion Persuading others to change their minds or behavior.
 
Service Orientation Actively looking for ways to help people.
 
Operation Monitoring Watching gauges, dials, or other indicators to make sure a machine is working properly.
 
Management of Financial Resources Determining how money will be spent to get the work done, and accounting for these expenditures.
 
Management of Material Resources Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
 
Mathematics Using mathematics to solve problems.
 
Programming Writing computer programs for various purposes.
 
 
CompGeo Occupation Group: Management
Job Family: Computer Systems Management
Benchmark Title: Computer and Information Systems Managers
 
Important Ability Competencies Competency Description
Written Comprehension The ability to read and understand information and ideas presented in writing.
 
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
 
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
 
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 
Written Expression The ability to communicate information and ideas in writing so others will understand.
 
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
 
Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
 
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
 
Near Vision The ability to see details at close range (within a few feet of the observer).
 
Speech Clarity The ability to speak clearly so others can understand you.
 
Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.
 
Selective Attention The ability to concentrate on a task over a period of time without being distracted.
 
Speech Recognition The ability to identify and understand the speech of another person.
 
Fluency of Ideas The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
 
Originality The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
 
Flexibility of Closure The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
 
Visualization The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
 
Perceptual Speed The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
 
Mathematical Reasoning The ability to choose the right mathematical methods or formulas to solve a problem.
 
Number Facility The ability to add, subtract, multiply, or divide quickly and correctly.
 
Memorization The ability to remember information such as words, numbers, pictures, and procedures.
 
Finger Dexterity The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
 
 
CompGeo Occupation Group: Management
Job Family: Computer Systems Management
Benchmark Title: Computer and Information Systems Managers
 
Tools/Technology Example Product Category
ACT! software Customer relationship management CRM software
 
Adobe Systems Adobe Distiller Desktop publishing software
 
Adobe Systems Adobe Flex Web platform development software
 
AlphaFour software Data base management system software
 
Apple GarageBand Music or sound editing software
 
Apple Macintosh OS/X Operating system software
 
Apple iMovie Video creation and editing software
 
Apple iWork Keynote Presentation software
 
Apple iWork Numbers Spreadsheet software
 
Apple iWork Pages Word processing software
 
Assembler Development environment software
 
BEA WebLogic Server Application server software
 
Backup and archival software Backup or archival software
 
Billing software Accounting software
 
Borland Paradox Object or component oriented development software
 
Business Objects Crystal Reports Data base reporting software
 
C Development environment software
 
C++ Object or component oriented development software
 
Cisco WAN Manager WAN switching software and firmware
 
Citrix software Access software
 
Common business oriented language COBOL Development environment software
 
Corel Office Suite Office suite software
 
Customer relationship management CRM software Customer relationship management CRM software
 
Dartware InterMapper Network monitoring software
 
Database management system software Data base management system software
 
Desktop publishing software Desktop publishing software
 
Dynamic hypertext markup language DHTML Web platform development software
 
Embarcadero Delphi Object or component oriented development software
 
Enterprise resource planning ERP software Enterprise resource planning ERP software
 
Extensible markup language XML Enterprise application integration software
 
Financial planning software Financial analysis software
 
Firewall software Network security and virtual private network VPN equipment software
 
Ftp program software Filesystem software
 
Graphics editor software Graphics or photo imaging software
 
Graphics software Graphics or photo imaging software
 
Help desk software Helpdesk or call center software
 
Hypertext markup language HTML Web platform development software
 
IBM iSeries Access Platform interconnectivity software
 
Infor ERP Baan Enterprise resource planning ERP software
 
JavaScript Web platform development software
 
K2 Business Process Automation Development environment software
 
LAN software LAN software
 
Linux Operating system software
 
Linux-based email software Electronic mail software
 
Mac HelpMate Access software
 
Microsoft .NET Framework Development environment software
 
Microsoft Access Data base user interface and query software
 
Microsoft Active Server Pages ASP Web platform development software
 
Microsoft Dynamics AX Enterprise resource planning ERP software
 
Microsoft Dynamics CRM Customer relationship management CRM software
 
Microsoft Dynamics NAV Enterprise resource planning ERP software
 
Microsoft Entourage Calendar and scheduling software
 
Microsoft Excel Spreadsheet software
 
Microsoft Front Page Web page creation and editing software
 
Microsoft Internet Explorer Internet browser software
 
Microsoft Office SharePoint Server MOSS Network conferencing software
 
Microsoft Office Visio Charting software
 
Microsoft Office software Office suite software
 
Microsoft Outlook Electronic mail software
 
Microsoft PowerPoint Presentation software
 
Microsoft Project Project management software
 
Microsoft SQL Server Data base management system software
 
Microsoft SQL Server Reporting Services SSRS Object or component oriented development software
 
Microsoft Visual Basic Development environment software
 
Microsoft Visual Basic Scripting Edition VBScript Development environment software
 
Microsoft Visual FoxPro Object oriented data base management software
 
Microsoft Visual Studio Development environment software
 
Microsoft Windows Operating system software
 
Microsoft Windows NT Network operation system software
 
Microsoft Windows Server Application server software
 
Microsoft Word Word processing software
 
Mobile wireless network infrastructure software Wireless software
 
Netscape Navigator Internet browser software
 
Novell network software Network operation system software
 
Oracle E-Business Suite Enterprise resource planning ERP software
 
Oracle JD Edwards OneWorld Enterprise resource planning ERP software
 
Oracle Siebel Server Sync Customer relationship management CRM software
 
Oracle software Data base management system software
 
PHP: Hypertext Preprocessor Web platform development software
 
Pegasus software Electronic mail software
 
Performance Solutions Technology ManagePro Customer relationship management CRM software
 
Performance monitoring tools Network monitoring software
 
Plumtree software Portal server software
 
Practical extraction and reporting language Perl Object or component oriented development software
 
Progress OpenEdge ABL Development environment software
 
Progress OpenEdge Application Server Application server software
 
Progress OpenEdge Fathom Replication software Data base management system software
 
Progress Sonic ESB Enterprise application integration software
 
Progress WebSpeed Workshop Web platform development software
 
Provisioning software Customer relationship management CRM software
 
QUALCOMM Eudora Electronic mail software
 
Ruby on Rails Web platform development software
 
SOX COBIT Compliance software
 
Samba Filesystem software
 
Scripting languages Web platform development software
 
SolarWinds software Administration software
 
Structured query language SQL Data base user interface and query software
 
Sun Microsystems Java Object or component oriented development software
 
Sun Microsystems StarOffice Office suite software
 
Symantec Veritas File System Filesystem software
 
Symantec Veritas Volume Manager Filesystem software
 
Telnet programs software Network connectivity terminal emulation software
 
Tk software Graphical user interface development software
 
UNIX Operating system software
 
Web authoring software Web page creation and editing software
 
Web browser software Internet browser software
 
Zephyr EXTRA! Terminal Emulation Network connectivity terminal emulation software
 
iPlanet Web Server software Portal server software
 
Access servers Access servers
 
Computer servers Computer servers
 
Computer tool kits Computer tool kits
 
Fax Machines Facsimile machines
 
File servers Computer servers
 
Floppy drives Floppy drives
 
Hard disk drives Hard disk drives
 
Industry standard architecture/peripheral component interconnect ISA/PCI cards Peripheral controller cards
 
Inkjet printers Inkjet printers
 
Internet Information Services IIS Servers Computer servers
 
Laser printers Laser printers
 
Mainframe computers Mainframe computers
 
Mid-range computers Computer servers
 
Minicomputers Computer servers
 
Netware servers Computer servers
 
Network analyzers Network analyzers
 
Network interface cards NIC Network interface cards
 
Network routers Network routers
 
Network switches Network switches
 
Personal computers Personal computers
 
Photocopiers Photocopiers
 
Print servers Print servers
 
Punchdown tools Punches or nail sets or drifts
 
Robot automation tool Integrated services digital network ISDN access devices
 
Screwdrivers Screwdrivers
 
Storage servers Computer servers
 
Teleconferencing equipment Teleconference equipment
 
Web servers Computer servers
 
Workstations High end computer servers
 
 
CompGeo Occupation Group: Management
Job Family: Computer Systems Management
Benchmark Title: Computer and Information Systems Managers
 
Prerequisite Qualification Category Education and Experience Level
Required Level of Education Bachelor's Degree
 
Related Work Experience Over 2 years, up to and including 4 years
 
On-the-Job Training Over 6 months, up to and including 1 year
 
Required Level of Education Master's Degree
 
On-Site or In-Plant Training Over 1 month, up to and including 3 months
 
 
CompGeo Occupation Group: Management
Job Family: Computer Systems Management
Benchmark Title: Computer and Information Systems Managers
 
Alternate Job Title(s)
Application Development Director
Business Analyst
Business Intelligence Systems Manager
Chief Information Officer
Chief Technical Officer
Chief Technology Officer (CTO)
Computer Operations Manager
Computer Programming Manager
Computer Project Manager
Computer Security Manager
Computer Systems Director of Information
Computing Services Director
Data Center Manager
Data Operations Director
Data Processing Manager
Data Systems Manager
Data Warehouse Architect
Database Development and Administration Project Manager
Director of Application Development
Director of Data Operations
Director of Information Technology
Director of Network
Director of Technology
Enterprise Integration Manager
Enterprise Resource Planner
Financial Engineer
Head of Computer Operations/Technical Services
Head of Information Systems and Data Processing
Head of Systems Applications Programming
Health Informatics Specialist
Health Information Administrator
Health Information Technologist
IT Account Manager (Information Technology Account Manager)
IT Auditor (Information Technology Auditor)
IT Program Management Specialist (Information Technology Program Management Specialist)
Information Security Manager
Information Services Manager
Information Support Project Manager
Information Systems Administrator
Information Systems Director (IS Director)
Information Systems Manager (IS Manager)
Information Systems Planner
Information Systems Supervisor (IS Supervisor)
Information Technology Administrator (IT Administrator)
Information Technology Analyst (IT Analyst)
Information Technology Consultant (IT Consultant)
Information Technology Coordinator (IT Coordinator)
Information Technology Director (IT Director)
Information Technology Manager (IT Manager)
Information Technology Planning and Policy Analyst
Information Technology Specialist (IT Specialist)
Information Technology Systems Director (ITS Director)
Interactive Media Project Manager
Internet Technology Manager
Internet and E-Business Project Manager
Knowledge Manager
MIS Director (Management Information Systems Director)
MIS Manager (Management Information Systems Manager)
MIS Specialist (Management Information Systems Specialist)
Management Information Systems Coordinator (MIS Coordinator)
Network Manager
Network Services and Operations Project Manager
Network Software Manager
Network Support Manager
Networking Administrator
Planning or Project Management Information Technology Specialist
Programming Manager
Programming and Software Development Project Manager
Project or Systems Management Computer Consultant
Quality Assurance Manager (QA Manager)
Reporting Analyst
Software Project Manager
Supervisory Information Technology Specialist (Supervisory IT Specialist)
System Development Manager
Systems Administrator
Systems Development Manager
Systems Manager
Technical Services Manager
Technical Solutions Director
Technology Coordinator
Web Administrator
Web Content Manager
Website Project Manager
 
CompGeo Occupation Group: Management
Job Family: Computer Systems Management
Benchmark Title: Computer and Information Systems Managers
 
 
.
 
CompGeo Professional Salary Survey and Total Compensation Forecast Options
 
Professional Total Compensation Forecast Library
Regional Online Access Subscription Options. Online Salary Survey Forecast Library Subscriptions include Access To All 23 CompGeo Salary Survey Career Occupation Groups covering thousands of Salary Survey Benchmarks with Salary and Compensation Forecasts over a eight year time period - an unmatched feature in the Salary and Compensation Forecast Business Realm.. Direct Pay, Fringe Benefit Costs and Total Compensation Forecasts included. Compensation Forecasts are present for all CompGeo Salary Survey Benchmarks along with Salary Survey Aging Factors for ea ch Projection Date. All Salary Survey Forecast Reports include a Companion Excel Salary Survey Forecast Data Sheet.
 
CompGeo Professional Salary Survey Report and Forecast Samples
CompGeo Salary Survey Report Samples
Samples and Pricing for all CompGeo Online Professional Report and Online Forecast Library Subscription Options.
 
 
 
Copyright © 1995 - 2018 International Compensation Technologies and The Clayton Wallis Company.
All Rights Reserved World Wide ictcw.com
Member, WorldatWork - Formerly American and Canadian Compensation Associations (ACA/CCA)