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Salary Survey Analysis
CompGeo Salary Survey Benchmark Job Summary and Competencies
Service Station Attendants
The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
 
CompGeo Occupation Group: Services
Job Family: Services - Other
Benchmark Title: Service Station Attendants
 
Summary Job Description Tasks
Service automobiles, buses, trucks, boats, and other automotive or marine vehicles with fuel, lubricants, and accessories. Collect payment for services and supplies. May lubricate vehicle, change motor oil, install antifreeze, or replace lights or other accessories, such as windshield wiper blades or fan belts. May repair or replace tires. Collect cash payments from customers and make change, or charge purchases to customers' credit cards and provide customers with receipts.
 
Activate fuel pumps and fill fuel tanks of vehicles with gasoline or diesel fuel to specified levels.
 
Prepare daily reports of fuel, oil, and accessory sales.
 
Clean parking areas, offices, restrooms, and equipment and remove trash.
 
Check air pressure in vehicle tires; and levels of fuel, motor oil, transmission, radiator, battery, and other fluids; and add air, oil, water, or other fluids, as required.
 
Clean windshields, and/or wash and wax vehicles.
 
Provide customers with information about local roads and highways.
 
Perform minor repairs, such as adjusting brakes, replacing spark plugs, and changing engine oil and filters.
 
Order stock and price and shelve incoming goods.
 
Rotate, test, and repair or replace tires.
 
Sell prepared food, groceries, and related items.
 
Maintain customer records and follow up periodically with telephone, mail, or personal reminders of service due.
 
Grease and lubricate vehicles or specified units, such as springs, universal joints, and steering knuckles, using grease guns or spray lubricants.
 
Sell and install accessories, such as batteries, windshield wiper blades, fan belts, bulbs and headlamps.
 
Test and charge batteries.
 
Operate car washes.
 
 
CompGeo Occupation Group: Services
Job Family: Services - Other
Benchmark Title: Service Station Attendants
 
Important Knowledge Competencies Competency Description
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 
Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
 
Public Safety and Security Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
 
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
 
Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
 
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 
 
CompGeo Occupation Group: Services
Job Family: Services - Other
Benchmark Title: Service Station Attendants
 
Important Skill Competencies Competency Description
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 
Speaking Talking to others to convey information effectively.
 
Service Orientation Actively looking for ways to help people.
 
Operation and Control Controlling operations of equipment or systems.
 
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
 
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
 
Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
 
Time Management Managing one's own time and the time of others.
 
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
 
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
 
Repairing Repairing machines or systems using the needed tools.
 
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
 
Writing Communicating effectively in writing as appropriate for the needs of the audience.
 
Negotiation Bringing others together and trying to reconcile differences.
 
Operation Monitoring Watching gauges, dials, or other indicators to make sure a machine is working properly.
 
 
CompGeo Occupation Group: Services
Job Family: Services - Other
Benchmark Title: Service Station Attendants
 
Important Ability Competencies Competency Description
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
 
Manual Dexterity The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
 
Near Vision The ability to see details at close range (within a few feet of the observer).
 
Arm-Hand Steadiness The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
 
Finger Dexterity The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
 
Control Precision The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
 
Static Strength The ability to exert maximum muscle force to lift, push, pull, or carry objects.
 
Trunk Strength The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
 
Stamina The ability to exert yourself physically over long periods of time without getting winded or out of breath.
 
Speech Clarity The ability to speak clearly so others can understand you.
 
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
 
Written Comprehension The ability to read and understand information and ideas presented in writing.
 
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
 
Multilimb Coordination The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
 
Speech Recognition The ability to identify and understand the speech of another person.
 
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
 
Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
 
Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.
 
Selective Attention The ability to concentrate on a task over a period of time without being distracted.
 
Reaction Time The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
 
Extent Flexibility The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
 
Gross Body Coordination The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
 
Depth Perception The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
 
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 
Perceptual Speed The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
 
Response Orientation The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
 
Far Vision The ability to see details at a distance.
 
Visual Color Discrimination The ability to match or detect differences between colors, including shades of color and brightness.
 
 
CompGeo Occupation Group: Services
Job Family: Services - Other
Benchmark Title: Service Station Attendants
 
Tools/Technology Example Product Category
Data entry software Data base user interface and query software
 
Inventory management systems software Inventory management software
 
Point of sale POS software Point of sale POS software
 
Timekeeping software Time accounting software
 
Adjustable hand wrenches Adjustable wrenches
 
Calculators Calculators or accessories
 
Cash registers Cash registers
 
Desktop computers Desktop computers
 
Electronic engine analyzers Digital testers
 
Fuel pumps Fuel pumps
 
Glass squeegees Squeegees or washers
 
Grease guns Grease guns
 
Handheld battery testers Battery testers
 
Holding clamps Hold down clamps
 
Hub-cap pullers Pullers
 
Hydraulic automobile lifts Lifts
 
Hydraulic jacks Jacks
 
Lug wrenches Specialty wrenches
 
Optical price scanners Optical character recognition systems
 
Phillips head screwdrivers Screwdrivers
 
Pneumatic impact wrenches Pneumatic impact wrenches
 
Point of sale POS computer terminals Point of sale POS terminal
 
Power hoists Hoists
 
Safety glasses Safety glasses
 
Safety gloves Protective gloves
 
Socket wrench sets Socket sets
 
Straight screwdrivers Screwdrivers
 
Tire hammers Hammers
 
Tire pressure gauges Pressure indicators
 
Tire probing awls Awls
 
Tire stands Engine or vehicle stands
 
Tire tread depth gauges Height gauges
 
Tow trucks Tow trucks
 
Wheel alignment machines Wheel alignment equipment
 
 
CompGeo Occupation Group: Services
Job Family: Services - Other
Benchmark Title: Service Station Attendants
 
Prerequisite Qualification Category Education and Experience Level
On-Site or In-Plant Training Up to and including 1 month
 
Required Level of Education High School Diploma (or GED or High School Equivalence Certificate)
 
On-the-Job Training Anything beyond short demonstration, up to and including 1 month
 
Required Level of Education Less than a High School Diploma
 
 
CompGeo Occupation Group: Services
Job Family: Services - Other
Benchmark Title: Service Station Attendants
 
Alternate Job Title(s)
Attendant
Attendant Sales
Auto Garage Attendant
Auto Mechanic
Auto Self Service Station Attendant
Auto Service Station Attendant
Auto Servicer
Auto Technician
Automobile Self-Serve Service Station Attendant
Automobile Service Station Attendant
Battery Charger
Boat Fueler
Bus Greaser
Car Greaser
Car Lubricator
Car Servicer
Cleaner/Shifter
Clerk
Curb Worker
Customer Service Representative
Detailer
Drive Man
Drive Worker
Driveway Attendant
Extrusion Machine Operator
Filler
Filling Station Attendant
Filling Station Laborer
Front Attendant
Front Man
Front Worker
Fuel Attendant
Fuel Jack
Fuel Jockey
Fueler
Garage Attendant
Garage Hand
Garage Laborer
Garage Worker
Garageman
Gas Attendant
Gas Dispenser
Gas Jockey
Gas Pump Attendant
Gas Pumper
Gas Station Attendant
Gas Station Cashier
Gas Station Clerk
Gas Station Manager
Gas Station Service Attendant
Gas and Oil Servicer
Gasateria Attendant
Gasoline Attendant
Gasoline Service Attendant
Grease Man
Grease Monkey
Grease Rack Worker
Grease Worker
Greaser
Hand
Handyman
Industrial Garage Servicer
Lube Man
Lube Technician
Lube Worker
Lubricating Specialist
Lubrication Servicer
Lubrication Technician
Lubrication Worker
Lubricator
Mechanic
Nightman
Oil Changer
Parts Chaser
Pitman
Pump Attendant
Pump Jockey
Pump Operator
Pump Tender
Pumpman
Refueling and Fueling Line Service Attendant
Rim Buster
Sales Associate
Service Attendant
Service Station Attendant
Servicer
Station Attendant
Station Worker
Tanker Service Attendant
Tanker Serviceman
Tankman
Taxi Servicer
Tender
Truck Greaser
Utility Worker
 
CompGeo Occupation Group: Services
Job Family: Services - Other
Benchmark Title: Service Station Attendants
 
 
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