CompGeo Salary Survey Benchmark Job Summary and Competencies

Electronic Home Entertainment Equipment Repairers

The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
 
CompGeo Occupation Group: Services
Job Family: Services - Electronic
Benchmark Title: Electronic Home Entertainment Equipment Repairers
 
Summary Job Description Tasks
Repair, adjust, or install audio or television receivers, stereo systems, camcorders, video systems, or other electronic home entertainment equipment. Disassemble entertainment equipment and repair or replace loose, worn, or defective components and wiring, using hand tools and soldering irons.
 
Install, service, and repair electronic equipment or instruments such as televisions, radios, and videocassette recorders.
 
Calibrate and test equipment, and locate circuit and component faults, using hand and power tools and measuring and testing instruments such as resistance meters and oscilloscopes.
 
Confer with customers to determine the nature of problems or to explain repairs.
 
Tune or adjust equipment and instruments to obtain optimum visual or auditory reception, according to specifications, manuals, and drawings.
 
Instruct customers on the safe and proper use of equipment.
 
Compute cost estimates for labor and materials.
 
Read and interpret electronic circuit diagrams, function block diagrams, specifications, engineering drawings, and service manuals.
 
Keep records of work orders and test and maintenance reports.
 
Make service calls to repair units in customers' homes, or return units to shops for major repairs.
 
Position or mount speakers, and wire speakers to consoles.
 
 
CompGeo Occupation Group: Services
Job Family: Services - Electronic
Benchmark Title: Electronic Home Entertainment Equipment Repairers
 
Important Knowledge Competencies Competency Description
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 
Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
 
Engineering and Technology Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
 
Telecommunications Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
 
Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
 
Mechanical Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
 
Design Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
 
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
 
Education and Training Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
 
Sales and Marketing Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
 
 
CompGeo Occupation Group: Services
Job Family: Services - Electronic
Benchmark Title: Electronic Home Entertainment Equipment Repairers
 
Important Skill Competencies Competency Description
Troubleshooting Determining causes of operating errors and deciding what to do about it.
 
Repairing Repairing machines or systems using the needed tools.
 
Quality Control Analysis Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
 
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
 
Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
 
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
 
Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
 
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
 
Installation Installing equipment, machines, wiring, or programs to meet specifications.
 
Equipment Maintenance Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
 
Speaking Talking to others to convey information effectively.
 
Learning Strategies Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
 
Time Management Managing one's own time and the time of others.
 
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
 
Equipment Selection Determining the kind of tools and equipment needed to do a job.
 
Operation Monitoring Watching gauges, dials, or other indicators to make sure a machine is working properly.
 
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
 
Coordination Adjusting actions in relation to others' actions.
 
Instructing Teaching others how to do something.
 
Service Orientation Actively looking for ways to help people.
 
Systems Analysis Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
 
Writing Communicating effectively in writing as appropriate for the needs of the audience.
 
 
CompGeo Occupation Group: Services
Job Family: Services - Electronic
Benchmark Title: Electronic Home Entertainment Equipment Repairers
 
Important Ability Competencies Competency Description
Finger Dexterity The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
 
Visualization The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
 
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 
Near Vision The ability to see details at close range (within a few feet of the observer).
 
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
 
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
 
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
 
Arm-Hand Steadiness The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
 
Manual Dexterity The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
 
Control Precision The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
 
Visual Color Discrimination The ability to match or detect differences between colors, including shades of color and brightness.
 
Speech Clarity The ability to speak clearly so others can understand you.
 
Written Comprehension The ability to read and understand information and ideas presented in writing.
 
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
 
Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
 
Flexibility of Closure The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
 
Far Vision The ability to see details at a distance.
 
Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.
 
Hearing Sensitivity The ability to detect or tell the differences between sounds that vary in pitch and loudness.
 
Speech Recognition The ability to identify and understand the speech of another person.
 
Multilimb Coordination The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
 
Written Expression The ability to communicate information and ideas in writing so others will understand.
 
Fluency of Ideas The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
 
Originality The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
 
Memorization The ability to remember information such as words, numbers, pictures, and procedures.
 
Speed of Closure The ability to quickly make sense of, combine, and organize information into meaningful patterns.
 
Perceptual Speed The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
 
Selective Attention The ability to concentrate on a task over a period of time without being distracted.
 
 
CompGeo Occupation Group: Services
Job Family: Services - Electronic
Benchmark Title: Electronic Home Entertainment Equipment Repairers
 
Prerequisite Qualification Category Education and Experience Level
Required Level of Education Post-Secondary Certificate - awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)
 
On-the-Job Training Over 3 months, up to and including 6 months
 
 
CompGeo Occupation Group: Services
Job Family: Services - Electronic
Benchmark Title: Electronic Home Entertainment Equipment Repairers
 
Alternate Job Title(s)
Audio Installer
Audio Video Mechanic
Audio-Video Repairer
Cable Installation Technician
Dish Network Installer
Electric Organ Checker
Electric Organ Inspector and Repairer
Electronic Home Entertainment Equipment Repairer
Electronic Musical Instrument Repairer
Electronic Organ Mechanic
Electronic Organ Technician
Electronic Sales and Service Technician
Electronic Systems Technician (EST)
Electronic Technician
Electronic Video Games Servicer
Field Service Representative
Field Service Technician
Home Stereo Equipment Installer
Home Theater Installer
In Shop Service Technician
Information Transport Systems Technician
Installer
Low Voltage Electrician
Maintenance Engineer
Maintenance Worker
Mechanic
Phonograph Mechanic
Radio Repairer
Repair Technician
Satellite Dish Installer
Satellite Dish Repairer
Satellite Installer
Satellite Technician
Service Technician
Stereo Equipment Installer
Stereo Equipment Repairer
Tape Recorder Mechanic
Tape Recorder Repairer
Technician
Television Analyzer
Television Installer
Television Maintenance Man
Television Maintenance Worker
Television Mechanic (TV Mechanic)
Television Repairer
Television Repairman
Television Service Engineer
Television Servicer
Television Technician
Television and Radio Repairer
Video Player Mechanic
Video Recorder Mechanic
Video System Repairer
Video Technician
Wireless Internet Installer
 
CompGeo Occupation Group: Services
Job Family: Services - Electronic
Benchmark Title: Electronic Home Entertainment Equipment Repairers
 
 
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