CompGeo Salary Survey Benchmark Job Summary and Competencies

Funeral Attendants

The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
 
CompGeo Occupation Group: Services
Job Family: Funeral
Benchmark Title: Funeral Attendants
 
Summary Job Description Tasks
Perform variety of tasks during funeral, such as placing casket in parlor or chapel prior to service; arranging floral offerings or lights around casket; directing or escorting mourners; closing casket; and issuing and storing funeral equipment. Perform a variety of tasks during funerals to assist funeral directors and to ensure that services run smoothly and as planned.
 
Greet people at the funeral home.
 
Offer assistance to mourners as they enter or exit limousines.
 
Close caskets at appropriate point in services.
 
Transfer the deceased to funeral homes.
 
Obtain burial permits and register deaths.
 
Direct or escort mourners to parlors or chapels in which wakes or funerals are being held.
 
Place caskets in parlors or chapels prior to wakes or funerals.
 
Clean and drive funeral vehicles such as cars or hearses in funeral processions.
 
Carry flowers to hearses or limousines for transportation to places of interment.
 
Clean funeral parlors and chapels.
 
Arrange floral offerings or lights around caskets.
 
Provide advice to mourners on how to make charitable donations in honor of the deceased.
 
Perform general maintenance duties for funeral homes.
 
Issue and store funeral equipment.
 
Assist with cremations, and with the processing and packaging of cremated remains.
 
Act as pallbearers.
 
 
CompGeo Occupation Group: Services
Job Family: Funeral
Benchmark Title: Funeral Attendants
 
Important Knowledge Competencies Competency Description
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 
Psychology Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
 
Clerical Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
 
 
CompGeo Occupation Group: Services
Job Family: Funeral
Benchmark Title: Funeral Attendants
 
Important Skill Competencies Competency Description
Speaking Talking to others to convey information effectively.
 
Service Orientation Actively looking for ways to help people.
 
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
 
Coordination Adjusting actions in relation to others' actions.
 
 
CompGeo Occupation Group: Services
Job Family: Funeral
Benchmark Title: Funeral Attendants
 
Important Ability Competencies Competency Description
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
 
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
 
Speech Clarity The ability to speak clearly so others can understand you.
 
Speech Recognition The ability to identify and understand the speech of another person.
 
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 
Near Vision The ability to see details at close range (within a few feet of the observer).
 
Static Strength The ability to exert maximum muscle force to lift, push, pull, or carry objects.
 
 
CompGeo Occupation Group: Services
Job Family: Funeral
Benchmark Title: Funeral Attendants
 
Prerequisite Qualification Category Education and Experience Level
Required Level of Education High School Diploma (or GED or High School Equivalence Certificate)
 
Related Work Experience None
 
Related Work Experience Over 6 months, up to and including 1 year
 
 
CompGeo Occupation Group: Services
Job Family: Funeral
Benchmark Title: Funeral Attendants
 
Alternate Job Title(s)
Administrative Assistant
Apprentice Funeral Director
Assistant Funeral Director
Attendant
Crematory Operator
Embalmer
Embalmer Apprentice
Family Services Assistant (FSA)
Funeral Assistant
Funeral Attendant
Funeral Director
Funeral Director Intern
Funeral Greeter
Funeral Home Assistant
Funeral Home Associate
Funeral Home Attendant
Funeral Service Apprentice
Funeral Service Attendant
Limosine Driver
Mortician
Mortician Helper
Pallbearer
Property Man
Property Worker
Receptionist
Secretary
Undertaker Assistant
Undertaker Helper
 
CompGeo Occupation Group: Services
Job Family: Funeral
Benchmark Title: Funeral Attendants
 
 
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