CompGeo Salary Survey Benchmark Job Summary and Competencies

Maids and Housekeeping Cleaners

The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
 
CompGeo Occupation Group: Travel/Entrtnmt/Lodging/Restaurant
Job Family: Lodging-Hotel/Motel & Related
Benchmark Title: Maids and Housekeeping Cleaners
 
Summary Job Description Tasks
Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming. Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
 
Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
 
Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
 
Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
 
Keep storage areas and carts well-stocked, clean, and tidy.
 
Dust and polish furniture and equipment.
 
Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
 
Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
 
Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
 
Hang draperies and dust window blinds.
 
Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
 
Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
 
Care for children or elderly persons by overseeing their activities, providing companionship, and assisting them with dressing, bathing, eating, and other needs.
 
Wash dishes and clean kitchens, cooking utensils, and silverware.
 
Remove debris from driveways, garages, and swimming pool areas.
 
Sort clothing and other articles, load washing machines, and iron and fold dried items.
 
Run errands, such as taking laundry to the cleaners and buying groceries.
 
Sort, count, and mark clean linens and store them in linen closets.
 
Polish silver accessories and metalwork, such as fixtures and fittings.
 
Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.
 
Purchase or order groceries and household supplies to keep kitchens stocked and record expenditures.
 
Request repair services and wait for repair workers to arrive.
 
Replace light bulbs.
 
Assign duties to other staff and give instructions regarding work methods and routines.
 
Plan menus and cook and serve meals and refreshments following employer's instructions or own methods.
 
Answer telephones and doorbells.
 
Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms.
 
Move and arrange furniture and turn mattresses.
 
 
CompGeo Occupation Group: Travel/Entrtnmt/Lodging/Restaurant
Job Family: Lodging-Hotel/Motel & Related
Benchmark Title: Maids and Housekeeping Cleaners
 
Important Knowledge Competencies Competency Description
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 
Public Safety and Security Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
 
 
CompGeo Occupation Group: Travel/Entrtnmt/Lodging/Restaurant
Job Family: Lodging-Hotel/Motel & Related
Benchmark Title: Maids and Housekeeping Cleaners
 
Important Skill Competencies Competency Description
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 
Service Orientation Actively looking for ways to help people.
 
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
 
Time Management Managing one's own time and the time of others.
 
 
CompGeo Occupation Group: Travel/Entrtnmt/Lodging/Restaurant
Job Family: Lodging-Hotel/Motel & Related
Benchmark Title: Maids and Housekeeping Cleaners
 
Important Ability Competencies Competency Description
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
 
Extent Flexibility The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
 
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
 
Near Vision The ability to see details at close range (within a few feet of the observer).
 
Speech Recognition The ability to identify and understand the speech of another person.
 
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 
Trunk Strength The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
 
Speech Clarity The ability to speak clearly so others can understand you.
 
 
CompGeo Occupation Group: Travel/Entrtnmt/Lodging/Restaurant
Job Family: Lodging-Hotel/Motel & Related
Benchmark Title: Maids and Housekeeping Cleaners
 
Tools/Technology Example Product Category
Computerized bed control system software Materials requirements planning logistics and supply chain software
 
Computerized maintenance management system CMMS software Facilities management software
 
Data entry software Data base user interface and query software
 
Inventory tracking software Inventory management software
 
Backpack vacuums Vacuum cleaners
 
Carpet shampooers Carpet cleaning equipment
 
Carpet steamers Carpet cleaning equipment
 
Cleaning brushes Cleaning brushes
 
Cleaning scrapers Cleaning scrapers
 
Clothes ironing equipment Ironing machines or presses
 
Commercial dishwashers Commercial use dishwashers
 
Dust masks Masks or accessories
 
Dust mops Dust mops
 
Dusters Cleaning dusters
 
Floor burnishers Floor polishers
 
Floor scrubbing machines Floor scrubbers
 
Household dryers Clothes dryers
 
Household washers Laundry type washing machines
 
Housekeeping carts Pushcarts
 
Industrial dryers Clothes dryers
 
Industrial sewing machines Sewing machines
 
Industrial vacuum cleaners Vacuum cleaners
 
Light commercial washing machines Laundry type washing machines
 
Mop wringers Mop wringer
 
Multi-line telephone systems Special purpose telephones
 
Personal computers Personal computers
 
Power floor buffers Floor polishers
 
Pressure washers Pressure or steam cleaners
 
Protective face shields Facial shields
 
Push brooms Brooms
 
Safety blades Razor knives
 
Safety goggles Goggles
 
Scouring pads Scouring pads
 
Sponges Sponges
 
Spray bottles Hand sprayers
 
Squeegees Squeegees or washers
 
Standing HEPA vacuums Vacuum cleaners
 
Steam pressers Steam pressing machines
 
Steam-operated sterilizers Steam autoclaves or sterilizers
 
Step ladders Ladders
 
Tile brushes Cleaning brushes
 
Toilet brushes Toilet brushes
 
Trash bags Trash bags
 
Vinyl gloves Protective gloves
 
Washer extractors Laundry type washing machines
 
Wet mops Wet mops
 
Wet-dry vacuums Wet or dry combination vacuum cleaners
 
Work scrubs Medical staff scrubs
 
 
CompGeo Occupation Group: Travel/Entrtnmt/Lodging/Restaurant
Job Family: Lodging-Hotel/Motel & Related
Benchmark Title: Maids and Housekeeping Cleaners
 
Prerequisite Qualification Category Education and Experience Level
On-the-Job Training Anything beyond short demonstration, up to and including 1 month
 
Required Level of Education High School Diploma (or GED or High School Equivalence Certificate)
 
Related Work Experience None
 
On-Site or In-Plant Training Up to and including 1 month
 
 
CompGeo Occupation Group: Travel/Entrtnmt/Lodging/Restaurant
Job Family: Lodging-Hotel/Motel & Related
Benchmark Title: Maids and Housekeeping Cleaners
 
Alternate Job Title(s)
Bed Maker
Bunk House Worker
Cabin Cleaner
Care Taker
Caretaker
Chambermaid
Charwoman
Cleaner
Cleaning Maid
Cleaning Matron
Cleaning Porter
Cleaning Team Member
Commercial, Residential, or Industrial Housekeeper
Cottage Attendant
Curtain Worker
Day Worker
Dining Room Maid
Domestic Helper
Domestic Laundry Worker
Domestic Maid
Dormitory Maid
Downstairs Maid
Drapery Worker
Environmental Services Aide
Environmental Services Worker
Executive Housekeeper
Furniture Duster
General House Worker
Guest Room Attendant
Hall Worker
Home Housekeeper
Hospital Cleaner
Hotel Maid
House Cleaner
House Worker
Housecleaner
Household Worker
Housekeeper
Housekeeper, Cleaning, Cooking
Housekeeping Aide
Housekeeping Attendant
Housekeeping Cleaner
Housekeeping Department Worker
Housekeeping Laundry Worker
Housekeeping Staff
Housemaid
Ironer
Linen Folder
Linen Keeper
Linen Room Custodian
Linen Room Worker
Linen Worker
Lodging Facilities Attendant
Lodginghouse Keeper
Maid Housekeeper
Maid, Cleaning, Cooking
Motel Maid
Parlor Maid
Rest Room Maid
Restrooms or Lounges Maid
Room Cleaner
Room Maid
Second Butler
Section Housekeeper
Service Cleaner
Shower Maid
Upstairs Maid
Visiting Housekeeper
Ward Maid
 
CompGeo Occupation Group: Travel/Entrtnmt/Lodging/Restaurant
Job Family: Lodging-Hotel/Motel & Related
Benchmark Title: Maids and Housekeeping Cleaners
 
 
.
 
CompGeo Professional Salary Survey and Total Compensation Forecast Options
 
Professional Total Compensation Forecast Library
Regional Online Access Subscription Options. Online Salary Survey Forecast Library Subscriptions include Access To All 23 CompGeo Salary Survey Career Occupation Groups covering thousands of Salary Survey Benchmarks with Salary and Compensation Forecasts over a eight year time period - an unmatched feature in the Salary and Compensation Forecast Business Realm.. Direct Pay, Fringe Benefit Costs and Total Compensation Forecasts included. Compensation Forecasts are present for all CompGeo Salary Survey Benchmarks along with Salary Survey Aging Factors for ea ch Projection Date. All Salary Survey Forecast Reports include a Companion Excel Salary Survey Forecast Data Sheet.
 
CompGeo Professional Salary Survey Report and Forecast Samples
CompGeo Salary Survey Report Samples
Samples and Pricing for all CompGeo Online Professional Report and Online Forecast Library Subscription Options.
 
 
 
Copyright © 1995 - 2018 International Compensation Technologies and The Clayton Wallis Company.
All Rights Reserved World Wide ictcw.com
Member, WorldatWork - Formerly American and Canadian Compensation Associations (ACA/CCA)