CompGeo Salary Survey Benchmark Job Summary and Competencies

Detectives and Investigators, Except Public

The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
 
CompGeo Occupation Group: Protective Services
Job Family: Police Services
Benchmark Title: Detectives and Investigators, Except Public
 
Summary Job Description Tasks
Gather, analyze, compile and report information regarding individuals or organizations to clients, or detect occurrences of unlawful acts or infractions of rules in private establishment. Write reports and case summaries to document investigations.
 
Search computer databases, credit reports, public records, tax and legal filings, and other resources in order to locate persons or to compile information for investigations.
 
Obtain and analyze information on suspects, crimes, and disturbances in order to solve cases, to identify criminal activity, and to gather information for court cases.
 
Conduct background investigations of individuals, such as pre-employment checks, to obtain information about an individual's character, financial status or personal history.
 
Conduct private investigations on a paid basis.
 
Testify at hearings and court trials to present evidence.
 
Question persons to obtain evidence for cases of divorce, child custody, or missing persons, or information about individuals' character or financial status.
 
Observe and document activities of individuals in order to detect unlawful acts or to obtain evidence for cases, using binoculars and still or video cameras.
 
Alert appropriate personnel to suspects' locations.
 
Perform undercover operations such as evaluating the performance and honesty of employees by posing as customers or employees.
 
Investigate companies' financial standings or locate funds stolen by embezzlers, using accounting skills.
 
Expose fraudulent insurance claims or stolen funds.
 
Confer with establishment officials, security departments, police, or postal officials to identify problems, provide information, and receive instructions.
 
Apprehend suspects and release them to law enforcement authorities or security personnel.
 
Count cash, and review transactions, sales checks, and register tapes in order to verify amounts and to identify shortages.
 
Warn troublemakers causing problems on establishment premises, and eject them from premises when necessary.
 
Monitor industrial or commercial properties to enforce conformance to establishment rules, and to protect people or property.
 
 
CompGeo Occupation Group: Protective Services
Job Family: Police Services
Benchmark Title: Detectives and Investigators, Except Public
 
Important Knowledge Competencies Competency Description
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 
Law and Government Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
 
Clerical Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
 
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
 
Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
 
Economics and Accounting Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
 
Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
 
Public Safety and Security Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
 
Psychology Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
 
Sales and Marketing Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
 
Education and Training Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
 
Communications and Media Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
 
 
CompGeo Occupation Group: Protective Services
Job Family: Police Services
Benchmark Title: Detectives and Investigators, Except Public
 
Important Skill Competencies Competency Description
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 
Speaking Talking to others to convey information effectively.
 
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
 
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
 
Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
 
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
 
Writing Communicating effectively in writing as appropriate for the needs of the audience.
 
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
 
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
 
Coordination Adjusting actions in relation to others' actions.
 
Time Management Managing one's own time and the time of others.
 
Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
 
Persuasion Persuading others to change their minds or behavior.
 
Negotiation Bringing others together and trying to reconcile differences.
 
Service Orientation Actively looking for ways to help people.
 
Systems Analysis Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
 
 
CompGeo Occupation Group: Protective Services
Job Family: Police Services
Benchmark Title: Detectives and Investigators, Except Public
 
Important Ability Competencies Competency Description
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
 
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
 
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
 
Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
 
Written Expression The ability to communicate information and ideas in writing so others will understand.
 
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 
Written Comprehension The ability to read and understand information and ideas presented in writing.
 
Near Vision The ability to see details at close range (within a few feet of the observer).
 
Speech Recognition The ability to identify and understand the speech of another person.
 
Speech Clarity The ability to speak clearly so others can understand you.
 
Selective Attention The ability to concentrate on a task over a period of time without being distracted.
 
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
 
Fluency of Ideas The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
 
Flexibility of Closure The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
 
Originality The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
 
Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.
 
Far Vision The ability to see details at a distance.
 
Perceptual Speed The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
 
Finger Dexterity The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
 
Control Precision The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
 
 
CompGeo Occupation Group: Protective Services
Job Family: Police Services
Benchmark Title: Detectives and Investigators, Except Public
 
Tools/Technology Example Product Category
Computer imaging software Graphics or photo imaging software
 
Data entry software Data base user interface and query software
 
Email software Electronic mail software
 
LexisNexis software Information retrieval or search software
 
Microsoft Word Word processing software
 
Web browser software Internet browser software
 
35 millimeter cameras Still cameras
 
Biological evidence collection kits Biological evidence collection kits
 
Compact digital cameras Digital cameras
 
Computer data input scanners Scanners
 
Desktop computers Desktop computers
 
Digital audio recorders Digital voice recorders
 
Digital video cameras Digital camcorders or video cameras
 
Fingerprint evidence kits Fingerprint latent print kits
 
Global positioning system GPS devices Global positioning system receivers
 
Handguns Handguns
 
High powered binoculars Binoculars
 
Laptop computers Notebook computers
 
Night vision goggles Light enhancing cameras or vision devices
 
Optical telescopes Telescopes
 
Personal computers Personal computers
 
 
CompGeo Occupation Group: Protective Services
Job Family: Police Services
Benchmark Title: Detectives and Investigators, Except Public
 
Prerequisite Qualification Category Education and Experience Level
Related Work Experience Over 4 years, up to and including 6 years
 
Required Level of Education Associate's Degree (or other 2-year degree)
 
On-the-Job Training Over 1 month, up to and including 3 months
 
On-Site or In-Plant Training Over 6 months, up to and including 1 year
 
 
CompGeo Occupation Group: Protective Services
Job Family: Police Services
Benchmark Title: Detectives and Investigators, Except Public
 
Alternate Job Title(s)
Alarm Investigator
Asset Protection Detective
Asset Protection Manager
Assets Protection Specialist
Background Investigator
Bonding Agent
Cash Shortage Investigator
Certified Legal Investigator
Detective
Detective Investigator
District Agent
Fraud Investigator
House Detective
House Officer
Insurance Investigator
Intelligence Agent
Investigations Director
Investigator
Licensed Private Investigator
Loss Prevention Agent
Loss Prevention Analyst
Loss Prevention Associate
Loss Prevention Detective
Loss Prevention Investigator
Loss Prevention Manager
Loss Prevention Officer
Loss Prevention Specialist
Missing Persons Investigator
Private Detective
Private Eye
Private Investigator
Security Analyst
Security Consultant
Security Manager
Shopping Investigator
Skip Locator
Skip Tracer
Special Investigator
Store Detective
Target Protection Specialist
Undercover Agent
Undercover Operator
 
CompGeo Occupation Group: Protective Services
Job Family: Police Services
Benchmark Title: Detectives and Investigators, Except Public
 
 
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