CompGeo Salary Survey Benchmark Job Summary and Competencies

Parking Enforcement Officers

The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
 
CompGeo Occupation Group: Protective Services
Job Family: Police Services
Benchmark Title: Parking Enforcement Officers
 
Summary Job Description Tasks
Patrol assigned area, such as public parking lot or city streets to issue tickets to overtime parking violators and illegally parked vehicles. Patrol an assigned area by vehicle or on foot to ensure public compliance with existing parking ordinance.
 
Maintain close communications with dispatching personnel, using two-way radios or cell phones.
 
Write warnings and citations for illegally parked vehicles.
 
Mark tires of parked vehicles with chalk and record time of marking, and return at regular intervals to ensure that parking time limits are not exceeded.
 
Respond to and make radio dispatch calls regarding parking violations and complaints.
 
Train new or temporary staff.
 
Identify vehicles in violation of parking codes, checking with dispatchers when necessary to confirm identities or to determine whether vehicles need to be booted or towed.
 
Perform simple vehicle maintenance procedures such as checking oil and gas, and report mechanical problems to supervisors.
 
Observe and report hazardous conditions such as missing traffic signals or signs, and street markings that need to be repainted.
 
Investigate and answer complaints regarding contested parking citations, determining their validity and routing them appropriately.
 
Maintain assigned equipment and supplies such as handheld citation computers, citation books, rain gear, tire-marking chalk, and street cones.
 
Provide information to the public regarding parking regulations and facilities, and the location of streets, buildings and points of interest.
 
Appear in court at hearings regarding contested traffic citations.
 
Make arrangements for illegally parked or abandoned vehicles to be towed, and direct tow-truck drivers to the correct vehicles.
 
Perform traffic control duties such as setting up barricades and temporary signs, placing bags on parking meters to limit their use, or directing traffic.
 
Provide assistance to motorists needing help with problems, such as flat tires, keys locked in cars, or dead batteries.
 
Enter and retrieve information pertaining to vehicle registration, identification, and status, using handheld computers.
 
Collect coins deposited in meters.
 
Prepare and maintain required records, including logs of parking enforcement activities, and records of contested citations.
 
Locate lost, stolen, and counterfeit parking permits, and take necessary enforcement action.
 
Wind parking meter clocks.
 
Assign and review the work of subordinates.
 
Remove handbills within patrol areas.
 
 
CompGeo Occupation Group: Protective Services
Job Family: Police Services
Benchmark Title: Parking Enforcement Officers
 
Important Knowledge Competencies Competency Description
Public Safety and Security Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
 
Law and Government Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
 
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 
Clerical Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
 
 
CompGeo Occupation Group: Protective Services
Job Family: Police Services
Benchmark Title: Parking Enforcement Officers
 
Important Skill Competencies Competency Description
Speaking Talking to others to convey information effectively.
 
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
 
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
 
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
 
Coordination Adjusting actions in relation to others' actions.
 
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
 
Writing Communicating effectively in writing as appropriate for the needs of the audience.
 
Service Orientation Actively looking for ways to help people.
 
Operation and Control Controlling operations of equipment or systems.
 
Negotiation Bringing others together and trying to reconcile differences.
 
Instructing Teaching others how to do something.
 
 
CompGeo Occupation Group: Protective Services
Job Family: Police Services
Benchmark Title: Parking Enforcement Officers
 
Important Ability Competencies Competency Description
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
 
Speech Clarity The ability to speak clearly so others can understand you.
 
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
 
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 
Near Vision The ability to see details at close range (within a few feet of the observer).
 
Far Vision The ability to see details at a distance.
 
Speech Recognition The ability to identify and understand the speech of another person.
 
Written Comprehension The ability to read and understand information and ideas presented in writing.
 
Written Expression The ability to communicate information and ideas in writing so others will understand.
 
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
 
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
 
Control Precision The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
 
Selective Attention The ability to concentrate on a task over a period of time without being distracted.
 
Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
 
Multilimb Coordination The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
 
Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.
 
Perceptual Speed The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
 
Finger Dexterity The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
 
Depth Perception The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
 
 
CompGeo Occupation Group: Protective Services
Job Family: Police Services
Benchmark Title: Parking Enforcement Officers
 
Prerequisite Qualification Category Education and Experience Level
Related Work Experience None
 
Required Level of Education High School Diploma (or GED or High School Equivalence Certificate)
 
On-the-Job Training Anything beyond short demonstration, up to and including 1 month
 
On-the-Job Training Over 1 month, up to and including 3 months
 
 
CompGeo Occupation Group: Protective Services
Job Family: Police Services
Benchmark Title: Parking Enforcement Officers
 
Alternate Job Title(s)
Civilian Service Employee
Community Service Officer
Meter Maid
Parking Control Aid
Parking Control Specialist
Parking Enforcement Monitor
Parking Enforcement Officer (PEO)
Parking Meter Attendant
Parking Patroller
Parking Security Attendant
Police Cadet
Police Officer
Police Service Technician
Security Officer
Traffic Control Officer
 
CompGeo Occupation Group: Protective Services
Job Family: Police Services
Benchmark Title: Parking Enforcement Officers
 
 
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