CompGeo Salary Survey Benchmark Job Summary and Competencies

Shipping, Receiving, and Traffic Clerks

The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
 
CompGeo Occupation Group: Trades and Related
Job Family: Warehouse & Related
Benchmark Title: Shipping, Receiving, and Traffic Clerks
 
Summary Job Description Tasks
Verify and maintain records on incoming and outgoing shipments. Prepare items for shipment. Duties include assembling, addressing, stamping, and shipping merchandise or material; receiving, unpacking, verifying and recording incoming merchandise or material; and arranging for the transportation of products. Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment.
 
Prepare documents, such as work orders, bills of lading, and shipping orders to route materials.
 
Determine shipping method for materials, using knowledge of shipping procedures, routes, and rates.
 
Record shipment data, such as weight, charges, space availability, and damages and discrepancies, for reporting, accounting, and recordkeeping purposes.
 
Contact carrier representative to make arrangements and to issue instructions for shipping and delivery of materials.
 
Confer and correspond with establishment representatives to rectify problems, such as damages, shortages, and nonconformance to specifications.
 
Requisition and store shipping materials and supplies to maintain inventory of stock.
 
Deliver or route materials to departments, using work devices, such as handtruck, conveyor, or sorting bins.
 
Compute amounts, such as space available, and shipping, storage, and demurrage charges, using calculator or price list.
 
Pack, seal, label, and affix postage to prepare materials for shipping, using work devices such as hand tools, power tools, and postage meter.
 
 
CompGeo Occupation Group: Trades and Related
Job Family: Warehouse & Related
Benchmark Title: Shipping, Receiving, and Traffic Clerks
 
Important Knowledge Competencies Competency Description
Production and Processing Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
 
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 
Transportation Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
 
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 
 
CompGeo Occupation Group: Trades and Related
Job Family: Warehouse & Related
Benchmark Title: Shipping, Receiving, and Traffic Clerks
 
Important Skill Competencies Competency Description
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
 
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
 
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
 
Time Management Managing one's own time and the time of others.
 
Writing Communicating effectively in writing as appropriate for the needs of the audience.
 
Speaking Talking to others to convey information effectively.
 
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
 
Coordination Adjusting actions in relation to others' actions.
 
Service Orientation Actively looking for ways to help people.
 
Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
 
Operation Monitoring Watching gauges, dials, or other indicators to make sure a machine is working properly.
 
Quality Control Analysis Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
 
 
CompGeo Occupation Group: Trades and Related
Job Family: Warehouse & Related
Benchmark Title: Shipping, Receiving, and Traffic Clerks
 
Important Ability Competencies Competency Description
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
 
Near Vision The ability to see details at close range (within a few feet of the observer).
 
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
 
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
 
Written Comprehension The ability to read and understand information and ideas presented in writing.
 
Written Expression The ability to communicate information and ideas in writing so others will understand.
 
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
 
Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.
 
Perceptual Speed The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
 
Manual Dexterity The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
 
Finger Dexterity The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
 
Multilimb Coordination The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
 
Static Strength The ability to exert maximum muscle force to lift, push, pull, or carry objects.
 
Far Vision The ability to see details at a distance.
 
Speech Recognition The ability to identify and understand the speech of another person.
 
Speech Clarity The ability to speak clearly so others can understand you.
 
Mathematical Reasoning The ability to choose the right mathematical methods or formulas to solve a problem.
 
Selective Attention The ability to concentrate on a task over a period of time without being distracted.
 
Arm-Hand Steadiness The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
 
Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
 
Number Facility The ability to add, subtract, multiply, or divide quickly and correctly.
 
Flexibility of Closure The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
 
Visualization The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
 
Control Precision The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
 
Extent Flexibility The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
 
Depth Perception The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
 
 
CompGeo Occupation Group: Trades and Related
Job Family: Warehouse & Related
Benchmark Title: Shipping, Receiving, and Traffic Clerks
 
Tools/Technology Example Product Category
ADi SmartBOL Materials requirements planning logistics and supply chain software
 
AES MailSTAR Materials requirements planning logistics and supply chain software
 
Accuship Star System Materials requirements planning logistics and supply chain software
 
Aestiva Purchase Order Procurement software
 
Barcode labeling software Label making software
 
CMS Consultants WorldLink Materials requirements planning logistics and supply chain software
 
DM2 Bills of Lading Software Materials requirements planning logistics and supply chain software
 
Dydacomp Mail Order Manager Materials requirements planning logistics and supply chain software
 
Electronic Data Interchange EDI systems Enterprise application integration software
 
Endicia Internet Postage Label making software
 
Enterprise Systems RFID Data Management Optical character reader OCR or scanning software
 
FedEx Ship Manager Materials requirements planning logistics and supply chain software
 
Freight+ software Materials requirements planning logistics and supply chain software
 
Harvey software Materials requirements planning logistics and supply chain software
 
Kewill Clippership Materials requirements planning logistics and supply chain software
 
Kewill Compliance Partner Compliance software
 
Kewill Javelin Distribution Ship Materials requirements planning logistics and supply chain software
 
Laser Substrates PostalXport Label making software
 
MSR Visual Exporter Data base user interface and query software
 
MSR Visual Exporter Document Library Document management software
 
MSR Visual Exporter Enterprise Integrator Enterprise application integration software
 
Pitney Bowes ShipStream Manager Materials requirements planning logistics and supply chain software
 
Precision TRA/X Materials requirements planning logistics and supply chain software
 
Shipping and freight management software Materials requirements planning logistics and supply chain software
 
UPS Intelliverse Materials requirements planning logistics and supply chain software
 
UPS WorldShip Materials requirements planning logistics and supply chain software
 
Universal Parcel Shipping UPS software Materials requirements planning logistics and supply chain software
 
Varsity ShipSoft Supply Chain Execution Suite Materials requirements planning logistics and supply chain software
 
Web browser software Internet browser software
 
WindowBook Postal Package Partner Materials requirements planning logistics and supply chain software
 
eLading Bill of Lading Software Materials requirements planning logistics and supply chain software
 
Barcode printers Bag tag printer
 
Box cutters Razor knives
 
Desktop computers Desktop computers
 
Fixed radio frequency identification device RFID readers Radio frequency identification devices
 
Forklifts Forklifts
 
Hand trucks Hand trucks or accessories
 
Handheld bar code scanners Bar code reader equipment
 
Handheld scanners Radio frequency identification devices
 
High-speed/moving object scanning devices Bar code reader equipment
 
Notebook computers Notebook computers
 
Package scales Electronic toploading balances
 
Pillow packing machines Form or fill or seal machinery
 
Pneumatic box staplers Staple guns
 
Postage meters Franking or postage machines
 
Radio frequency identification RFID devices Radio frequency identification devices
 
Reinforced tape dispensers Box sealing tape dispensers
 
Shrink wrap packaging vacuums Packaging vacuum
 
Taping machines Form or fill or seal machinery
 
 
CompGeo Occupation Group: Trades and Related
Job Family: Warehouse & Related
Benchmark Title: Shipping, Receiving, and Traffic Clerks
 
Prerequisite Qualification Category Education and Experience Level
Required Level of Education High School Diploma (or GED or High School Equivalence Certificate)
 
On-Site or In-Plant Training None
 
On-Site or In-Plant Training Up to and including 1 month
 
On-the-Job Training Over 1 month, up to and including 3 months
 
On-the-Job Training Anything beyond short demonstration, up to and including 1 month
 
 
CompGeo Occupation Group: Trades and Related
Job Family: Warehouse & Related
Benchmark Title: Shipping, Receiving, and Traffic Clerks
 
Alternate Job Title(s)
Booking Clerk
Break Out Man
Break Out Worker
Car Checker
Clerk
Cloth Booker
Container Coordinator
Dispatcher
Disposition Clerk
Distributing Clerk
Dock Worker
Express Clerk
Fish Receiver
Forwarder
Freight Breaker
Freight Clerk
Freight Separator
Fruit Express Agent
Fruit Receiver
Fuel Oil Clerk
Garment Sorter
Grain Elevator Clerk
Gun Repair Clerk
Incoming Freight Clerk
Industrial Order Clerk
Loader Driver
Logistics Coordinator
Logistics Technician
Material Control Associate
Material Handler
Material Processor
Milk Receiver
Order Fulfillment Specialist
Package Sorter
Paper Control Clerk
Piggyback Clerk
Print Traffic Manager
Receiver
Receiving Associate
Receiving Clerk
Receiving Coordinator
Receiving Manager
Reconsignment Clerk
Return to Factory Clerk
Route Delivery Clerk
Routing Clerk
Sheet Writer
Ship Runner
Shipper
Shipper Receiver
Shipping Checker
Shipping Clerk
Shipping Coordinater
Shipping Coordinator
Shipping Manager
Shipping Order Clerk
Shipping Packer
Shipping and Receiving Clerk
Shipping and Receiving Supervisor
Shipping-Order Clerk
Shipping/Receiving Clerk
Sorter
Sorter Pricer
Station Baggage Agent
Stock Receiver
Store Receiver
Store Receiving Clerk
Switching Clerk
Traffic Analyst
Traffic Assistant
Traffic Coordinator
Traffic Manager
Traffic Recorder
Traffic Worker
Transformer Stock Clerk
Transportation Technician
Truck Loader Driver
Truckload Checker
Vault Person
Vault Worker
Warehouse Clerk
Warehouse Manager
Warehouseman
Warehousing Technician
 
CompGeo Occupation Group: Trades and Related
Job Family: Warehouse & Related
Benchmark Title: Shipping, Receiving, and Traffic Clerks
 
 
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