CompGeo Salary Survey Benchmark Job Summary and Competencies

Couriers and Messengers

The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
 
CompGeo Occupation Group: Clerical/Secretarial
Job Family: Clerical
Benchmark Title: Couriers and Messengers
 
Summary Job Description Tasks
Pick up and deliver messages, documents, packages, and other items between offices or departments within an establishment or directly to other business concerns, traveling by foot, bicycle, motorcycle, automobile, or public conveyance. Walk, ride bicycles, drive vehicles, or use public conveyances in order to reach destinations to deliver messages or materials.
 
Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods.
 
Unload and sort items collected along delivery routes.
 
Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.
 
Plan and follow the most efficient routes for delivering goods.
 
Deliver messages and items, such as newspapers, documents, and packages, between establishment departments, and to other establishments and private homes.
 
Sort items to be delivered according to the delivery route.
 
Obtain signatures and payments, or arrange for recipients to make payments.
 
Record information, such as items received and delivered and recipients' responses to messages.
 
Check with home offices after completed deliveries, in order to confirm deliveries and collections and to receive instructions for other deliveries.
 
Perform routine maintenance on delivery vehicles, such as monitoring fluid levels and replenishing fuel.
 
Call by telephone in order to deliver verbal messages.
 
Open, sort, and distribute incoming mail.
 
Perform general office or clerical work such as filing materials, operating duplicating machines, or running errands.
 
Collect, seal, and stamp outgoing mail, using postage meters and envelope sealers.
 
Unload goods from large trucks, and load them onto smaller delivery vehicles.
 
 
CompGeo Occupation Group: Clerical/Secretarial
Job Family: Clerical
Benchmark Title: Couriers and Messengers
 
Important Knowledge Competencies Competency Description
Transportation Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
 
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 
Public Safety and Security Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
 
 
CompGeo Occupation Group: Clerical/Secretarial
Job Family: Clerical
Benchmark Title: Couriers and Messengers
 
Important Skill Competencies Competency Description
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 
Speaking Talking to others to convey information effectively.
 
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
 
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
 
Writing Communicating effectively in writing as appropriate for the needs of the audience.
 
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
 
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
 
Service Orientation Actively looking for ways to help people.
 
Time Management Managing one's own time and the time of others.
 
Coordination Adjusting actions in relation to others' actions.
 
Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
 
Operation Monitoring Watching gauges, dials, or other indicators to make sure a machine is working properly.
 
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
 
Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
 
Persuasion Persuading others to change their minds or behavior.
 
Negotiation Bringing others together and trying to reconcile differences.
 
Operation and Control Controlling operations of equipment or systems.
 
 
CompGeo Occupation Group: Clerical/Secretarial
Job Family: Clerical
Benchmark Title: Couriers and Messengers
 
Important Ability Competencies Competency Description
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
 
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
 
Multilimb Coordination The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
 
Speech Recognition The ability to identify and understand the speech of another person.
 
Speech Clarity The ability to speak clearly so others can understand you.
 
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 
Manual Dexterity The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
 
Near Vision The ability to see details at close range (within a few feet of the observer).
 
Written Comprehension The ability to read and understand information and ideas presented in writing.
 
Written Expression The ability to communicate information and ideas in writing so others will understand.
 
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
 
Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
 
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
 
Arm-Hand Steadiness The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
 
Finger Dexterity The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
 
Control Precision The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
 
Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.
 
Far Vision The ability to see details at a distance.
 
Depth Perception The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
 
Perceptual Speed The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
 
Spatial Orientation The ability to know your location in relation to the environment or to know where other objects are in relation to you.
 
Selective Attention The ability to concentrate on a task over a period of time without being distracted.
 
Response Orientation The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
 
Static Strength The ability to exert maximum muscle force to lift, push, pull, or carry objects.
 
Trunk Strength The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
 
Stamina The ability to exert yourself physically over long periods of time without getting winded or out of breath.
 
Visualization The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
 
Time Sharing The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
 
Speed of Limb Movement The ability to quickly move the arms and legs.
 
Gross Body Coordination The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
 
 
CompGeo Occupation Group: Clerical/Secretarial
Job Family: Clerical
Benchmark Title: Couriers and Messengers
 
Prerequisite Qualification Category Education and Experience Level
On-the-Job Training Anything beyond short demonstration, up to and including 1 month
 
Required Level of Education High School Diploma (or GED or High School Equivalence Certificate)
 
Related Work Experience None
 
On-Site or In-Plant Training Up to and including 1 month
 
 
CompGeo Occupation Group: Clerical/Secretarial
Job Family: Clerical
Benchmark Title: Couriers and Messengers
 
Alternate Job Title(s)
Bank Courier
Bank Messenger
Bank Runner
Bicycle Messenger
Bill Distributor
Bill Hiker
Bill Peddler
Call Person
Call Worker Person
Caller
Circular Distributor
Copy Chaser
Copy Messenger
Copy Worker
Courier
Courier Delivery Driver
Court Messenger
Crew Caller
Deliverer
Delivery Clerk
Delivery Driver
Delivery Person
Delivery of Shopping News
Diplomatic Courier
Distribution Technician
Distributor
Driver
Errand Runner
Freight Caller
Laboratory Courier
Mail Carrier
Mail Courier
Mail Messenger
Mail Room Clerk
Mail Technician
Mailroom Courier
Mat Worker
Merchandise Deliverer
Message Clerk
Messenger
Messenger Floorperson
Office Helper
Office Messenger
Office Messenger Helper
Office Runner
Outside Deliverer
Package Delivery Room Service Runner
Page
Pager
Pharmacy Messenger
Pick Up Man
Pick Up Worker
Proof Carrier
Route Aide
Runner
Sample Distributor
Security Messenger
Singing Messenger
Store Worker
Telegraph Messenger
Telegraph Office Route Aide
Telephone Messenger
Transporter
Tube Operator
Yard Caller
 
CompGeo Occupation Group: Clerical/Secretarial
Job Family: Clerical
Benchmark Title: Couriers and Messengers
 
 
.
 
CompGeo Professional Salary Survey and Total Compensation Forecast Options
 
Professional Total Compensation Forecast Library
Regional Online Access Subscription Options. Online Salary Survey Forecast Library Subscriptions include Access To All 23 CompGeo Salary Survey Career Occupation Groups covering thousands of Salary Survey Benchmarks with Salary and Compensation Forecasts over a eight year time period - an unmatched feature in the Salary and Compensation Forecast Business Realm.. Direct Pay, Fringe Benefit Costs and Total Compensation Forecasts included. Compensation Forecasts are present for all CompGeo Salary Survey Benchmarks along with Salary Survey Aging Factors for ea ch Projection Date. All Salary Survey Forecast Reports include a Companion Excel Salary Survey Forecast Data Sheet.
 
CompGeo Professional Salary Survey Report and Forecast Samples
CompGeo Salary Survey Report Samples
Samples and Pricing for all CompGeo Online Professional Report and Online Forecast Library Subscription Options.
 
 
 
Copyright © 1995 - 2018 International Compensation Technologies and The Clayton Wallis Company.
All Rights Reserved World Wide ictcw.com
Member, WorldatWork - Formerly American and Canadian Compensation Associations (ACA/CCA)