CompGeo Salary Survey Benchmark Job Summary and Competencies

Postal Mail Carriers

The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
 
CompGeo Occupation Group: Services
Job Family: Postal Services
Benchmark Title: Postal Mail Carriers
 
Summary Job Description Tasks
Sort mail for delivery. Deliver mail on established route by vehicle or on foot. Obtain signed receipts for registered, certified, and insured mail; collect associated charges; and complete any necessary paperwork.
 
Sort mail for delivery, arranging it in delivery sequence.
 
Deliver mail to residences and business establishments along specified routes by walking and/or driving, using a combination of satchels, carts, cars, and small trucks.
 
Return to the post office with mail collected from homes, businesses, and public mailboxes.
 
Turn in money and receipts collected along mail routes.
 
Sign for cash-on-delivery and registered mail before leaving the post office.
 
Record address changes and redirect mail for those addresses.
 
Hold mail for customers who are away from delivery locations.
 
Bundle mail in preparation for delivery or transportation to relay boxes.
 
Leave notices telling patrons where to collect mail that could not be delivered.
 
Meet schedules for the collection and return of mail.
 
Return incorrectly addressed mail to senders.
 
Maintain accurate records of deliveries.
 
Answer customers' questions about postal services and regulations.
 
Provide customers with change of address cards and other forms.
 
Report any unusual circumstances concerning mail delivery, including the condition of street letter boxes.
 
Register, certify, and insure parcels and letters.
 
Travel to post offices to pick up the mail for routes and/or pick up mail from postal relay boxes.
 
Enter change of address orders into computers that process forwarding address stickers.
 
Complete forms that notify publishers of address changes.
 
Sell stamps and money orders.
 
 
CompGeo Occupation Group: Services
Job Family: Postal Services
Benchmark Title: Postal Mail Carriers
 
Important Knowledge Competencies Competency Description
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 
Public Safety and Security Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
 
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 
 
CompGeo Occupation Group: Services
Job Family: Postal Services
Benchmark Title: Postal Mail Carriers
 
Important Skill Competencies Competency Description
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
 
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
 
Service Orientation Actively looking for ways to help people.
 
Time Management Managing one's own time and the time of others.
 
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
 
Speaking Talking to others to convey information effectively.
 
 
CompGeo Occupation Group: Services
Job Family: Postal Services
Benchmark Title: Postal Mail Carriers
 
Important Ability Competencies Competency Description
Control Precision The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
 
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
 
Written Comprehension The ability to read and understand information and ideas presented in writing.
 
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
 
Manual Dexterity The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
 
Near Vision The ability to see details at close range (within a few feet of the observer).
 
Arm-Hand Steadiness The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
 
Multilimb Coordination The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
 
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
 
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
 
Selective Attention The ability to concentrate on a task over a period of time without being distracted.
 
Finger Dexterity The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
 
Speech Clarity The ability to speak clearly so others can understand you.
 
Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
 
Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.
 
Far Vision The ability to see details at a distance.
 
Depth Perception The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
 
Speech Recognition The ability to identify and understand the speech of another person.
 
 
CompGeo Occupation Group: Services
Job Family: Postal Services
Benchmark Title: Postal Mail Carriers
 
Prerequisite Qualification Category Education and Experience Level
Related Work Experience None
 
Required Level of Education High School Diploma (or GED or High School Equivalence Certificate)
 
On-Site or In-Plant Training Up to and including 1 month
 
On-the-Job Training Over 1 month, up to and including 3 months
 
On-the-Job Training Anything beyond short demonstration, up to and including 1 month
 
On-Site or In-Plant Training Over 1 month, up to and including 3 months
 
 
CompGeo Occupation Group: Services
Job Family: Postal Services
Benchmark Title: Postal Mail Carriers
 
Alternate Job Title(s)
Carrier
Carrier Driver
City Letter Carrier
City Mail Carrier
Clerk Carrier
Collector
Delivery and Mail Sorter
Letter Carrier
Letter Carrier Technician
Mail Carrier
Mail Carrier Technician
Mail Carrier and Clerk
Mail Deliverer
Mail Messenger
Mail Rider
Mail Sorter and Delivery
Mailman
Parcel Post Carrier
Parcel Post Delivery
Postal Carrier
Postal Mail Carrier
Postman
Route Carrier
Rural Carrier Associate (RCA)
Rural Letter Carrier
Rural Mail Carrier
Rural Route Carrier
Rural Route Mail Carrier
Special Delivery Mail Carrier
Special Delivery Messenger
USPS Letter Carrier
USPS Letter Carrier (United States Postal Service Letter Carrier)
 
CompGeo Occupation Group: Services
Job Family: Postal Services
Benchmark Title: Postal Mail Carriers
 
 
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