CompGeo Salary Survey Benchmark Job Summary and Competencies

File Clerks

The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
 
CompGeo Occupation Group: Clerical/Secretarial
Job Family: Clerical
Benchmark Title: File Clerks
 
Summary Job Description Tasks
File correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested. Keep records of materials filed or removed, using logbooks or computers.
 
Add new material to file records, and create new records as necessary.
 
Perform general office duties such as typing, operating office machines, and sorting mail.
 
Track materials removed from files in order to ensure that borrowed files are returned.
 
Gather materials to be filed from departments and employees.
 
Sort or classify information according to guidelines such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
 
Find and retrieve information from files in response to requests from authorized users.
 
Scan or read incoming materials in order to determine how and where they should be classified or filed.
 
Place materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information.
 
Assign and record or stamp identification numbers or codes in order to index materials for filing.
 
Answer questions about records and files.
 
Modify and improve filing systems, or implement new filing systems.
 
Perform periodic inspections of materials or files in order to ensure correct placement, legibility, and proper condition.
 
Eliminate outdated or unnecessary materials, destroying them or transferring them to inactive storage according to file maintenance guidelines and/or legal requirements.
 
Enter document identification codes into systems in order to determine locations of documents to be retrieved.
 
Operate mechanized files that rotate to bring needed records to a particular location.
 
Design forms related to filing systems.
 
Retrieve documents stored in microfilm or microfiche and place them in viewers for reading.
 
 
CompGeo Occupation Group: Clerical/Secretarial
Job Family: Clerical
Benchmark Title: File Clerks
 
Important Knowledge Competencies Competency Description
Clerical Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
 
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 
Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
 
Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
 
 
CompGeo Occupation Group: Clerical/Secretarial
Job Family: Clerical
Benchmark Title: File Clerks
 
Important Skill Competencies Competency Description
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
 
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 
Speaking Talking to others to convey information effectively.
 
Writing Communicating effectively in writing as appropriate for the needs of the audience.
 
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
 
Time Management Managing one's own time and the time of others.
 
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
 
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
 
Service Orientation Actively looking for ways to help people.
 
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
 
 
CompGeo Occupation Group: Clerical/Secretarial
Job Family: Clerical
Benchmark Title: File Clerks
 
Important Ability Competencies Competency Description
Written Comprehension The ability to read and understand information and ideas presented in writing.
 
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
 
Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.
 
Near Vision The ability to see details at close range (within a few feet of the observer).
 
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
 
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
 
Written Expression The ability to communicate information and ideas in writing so others will understand.
 
Perceptual Speed The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
 
Flexibility of Closure The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
 
Speech Recognition The ability to identify and understand the speech of another person.
 
Speech Clarity The ability to speak clearly so others can understand you.
 
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
 
Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
 
Selective Attention The ability to concentrate on a task over a period of time without being distracted.
 
Finger Dexterity The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
 
Fluency of Ideas The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
 
Manual Dexterity The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
 
 
CompGeo Occupation Group: Clerical/Secretarial
Job Family: Clerical
Benchmark Title: File Clerks
 
Prerequisite Qualification Category Education and Experience Level
Required Level of Education High School Diploma (or GED or High School Equivalence Certificate)
 
On-the-Job Training Anything beyond short demonstration, up to and including 1 month
 
On-Site or In-Plant Training Up to and including 1 month
 
Related Work Experience Over 1 year, up to and including 2 years
 
Required Level of Education Associate's Degree (or other 2-year degree)
 
 
CompGeo Occupation Group: Clerical/Secretarial
Job Family: Clerical
Benchmark Title: File Clerks
 
Alternate Job Title(s)
Administrative Assistant
Administrative Support Technician
Admissions Clerk
Blueprint Clerk
Brand Recorder
Card Filer
Claims Clerk
Classification Clerk
Computer Aide
Computer Tape Librarian
Control Clerk
Credit Card Clerk
Cut File Clerk
Cut Filer
Death Surveys Coder
Deputy Clerk
Document Clerk
Document Coordinator
Documentation Specialist
Enrollment Clerk
Enrollment Specialist
File Clerk
File Keeper
Filer
Finance Clerk
Fingerprint Clerk
History Card Clerk
Human Resources Assistant (HR Assistant)
Identifications Clerk
Imaging Clerk
Import Export Clerk
Index Clerk
Indexer
Information Clerk
Intelligence Clerk
Invoice Coder
Kardex Clerk
Librarian
Line Assigner
Lister
Manufacturing Clerk
Map Clerk
Medical Records Clerk
Medical Records Coder
Medical Records File Clerk
Morgue Keeper
Morgue Librarian
Office Assistant
Office Specialist
Police Records Clerk
Pre Coder
Record Clerk
Record Filing Clerk
Record Keeper
Records Clerk
Records Custodian
Records Manager
Records Specialist
Support Technician
Tape Librarian
 
CompGeo Occupation Group: Clerical/Secretarial
Job Family: Clerical
Benchmark Title: File Clerks
 
 
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