CompGeo Salary Survey Benchmark Job Summary and Competencies

Stock Clerks, Sales Floor

The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
 
CompGeo Occupation Group: Sales and Marketing
Job Family: Sales Retail
Benchmark Title: Stock Clerks, Sales Floor
 
Summary Job Description Tasks
Receive, store, and issue sales floor merchandise. Stock shelves, racks, cases, bins, and tables with merchandise and arrange merchandise displays to attract customers. May periodically take physical count of stock or check and mark merchandise. Answer customers' questions about merchandise and advise customers on merchandise selection.
 
Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
 
Take inventory or examine merchandise to identify items to be reordered or replenished.
 
Pack customer purchases in bags or cartons.
 
Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
 
Receive, open, unpack and issue sales floor merchandise.
 
Clean display cases, shelves, and aisles.
 
Compare merchandise invoices to items actually received to ensure that shipments are correct.
 
Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.
 
Transport packages to customers' vehicles.
 
Stamp, attach, or change price tags on merchandise, referring to price list.
 
Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
 
 
CompGeo Occupation Group: Sales and Marketing
Job Family: Sales Retail
Benchmark Title: Stock Clerks, Sales Floor
 
Important Knowledge Competencies Competency Description
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 
Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
 
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
 
 
CompGeo Occupation Group: Sales and Marketing
Job Family: Sales Retail
Benchmark Title: Stock Clerks, Sales Floor
 
Important Skill Competencies Competency Description
Speaking Talking to others to convey information effectively.
 
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 
Service Orientation Actively looking for ways to help people.
 
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
 
Coordination Adjusting actions in relation to others' actions.
 
Time Management Managing one's own time and the time of others.
 
Mathematics Using mathematics to solve problems.
 
Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
 
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
 
Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
 
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
 
 
CompGeo Occupation Group: Sales and Marketing
Job Family: Sales Retail
Benchmark Title: Stock Clerks, Sales Floor
 
Important Ability Competencies Competency Description
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
 
Speech Clarity The ability to speak clearly so others can understand you.
 
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
 
Trunk Strength The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
 
Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.
 
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
 
Speech Recognition The ability to identify and understand the speech of another person.
 
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
 
Static Strength The ability to exert maximum muscle force to lift, push, pull, or carry objects.
 
Near Vision The ability to see details at close range (within a few feet of the observer).
 
Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
 
Multilimb Coordination The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
 
Extent Flexibility The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
 
 
CompGeo Occupation Group: Sales and Marketing
Job Family: Sales Retail
Benchmark Title: Stock Clerks, Sales Floor
 
Prerequisite Qualification Category Education and Experience Level
Related Work Experience None
 
On-Site or In-Plant Training None
 
On-the-Job Training Anything beyond short demonstration, up to and including 1 month
 
Required Level of Education High School Diploma (or GED or High School Equivalence Certificate)
 
On-Site or In-Plant Training Up to and including 1 month
 
Required Level of Education Less than a High School Diploma
 
 
CompGeo Occupation Group: Sales and Marketing
Job Family: Sales Retail
Benchmark Title: Stock Clerks, Sales Floor
 
Alternate Job Title(s)
Building Materials Sales Attendant
Checker Stocker
Grocery Clerk
Grocery Clerk, Stocking
Grocery Stock Clerk
Grocery Stocker
Inventory Control Specialist
Inventory Controller
Inventory Taker
Inventory Technician
Merchandise Handler
Merchandiser
Night Filler
Night Stocker
Picker
Retail Stocker
Shelf Stocker
Stock Clerk
Stock Worker
Stocker
Stockkeeper
Stockman
Store Clerk
Store Hand
Store Stock Help
Store Stocker
Storekeeper Helper
 
CompGeo Occupation Group: Sales and Marketing
Job Family: Sales Retail
Benchmark Title: Stock Clerks, Sales Floor
 
 
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