CompGeo Salary Survey Benchmark Job Summary and Competencies

Sales Agents and Placers, Insurance

The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
 
CompGeo Occupation Group: Insurance
Job Family: Insurance Agent
Benchmark Title: Sales Agents and Placers, Insurance
 
Summary Job Description Tasks
Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company. Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
 
Calculate premiums and establish payment method.
 
Customize insurance programs to suit individual customers, often covering a variety of risks.
 
Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance or specialized policies such as marine, farm/crop, and medical malpractice.
 
Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.
 
Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
 
Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.
 
Contact underwriter and submit forms to obtain binder coverage.
 
Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.
 
Confer with clients to obtain and provide information when claims are made on a policy.
 
Perform administrative tasks, such as maintaining records and handling policy renewals.
 
Select company that offers type of coverage requested by client to underwrite policy.
 
Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.
 
Develop marketing strategies to compete with other individuals or companies who sell insurance.
 
Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
 
Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.
 
Install bookkeeping systems and resolve system problems.
 
Plan and oversee incorporation of insurance program into bookkeeping system of company.
 
Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.
 
 
CompGeo Occupation Group: Insurance
Job Family: Insurance Agent
Benchmark Title: Sales Agents and Placers, Insurance
 
Important Knowledge Competencies Competency Description
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 
Sales and Marketing Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
 
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 
Economics and Accounting Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
 
Clerical Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
 
Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
 
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
 
Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
 
Law and Government Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
 
Personnel and Human Resources Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
 
 
CompGeo Occupation Group: Insurance
Job Family: Insurance Agent
Benchmark Title: Sales Agents and Placers, Insurance
 
Important Skill Competencies Competency Description
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
 
Writing Communicating effectively in writing as appropriate for the needs of the audience.
 
Speaking Talking to others to convey information effectively.
 
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
 
Persuasion Persuading others to change their minds or behavior.
 
Service Orientation Actively looking for ways to help people.
 
Time Management Managing one's own time and the time of others.
 
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
 
Negotiation Bringing others together and trying to reconcile differences.
 
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
 
Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
 
Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
 
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
 
Coordination Adjusting actions in relation to others' actions.
 
Instructing Teaching others how to do something.
 
 
CompGeo Occupation Group: Insurance
Job Family: Insurance Agent
Benchmark Title: Sales Agents and Placers, Insurance
 
Important Ability Competencies Competency Description
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
 
Written Comprehension The ability to read and understand information and ideas presented in writing.
 
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
 
Written Expression The ability to communicate information and ideas in writing so others will understand.
 
Speech Clarity The ability to speak clearly so others can understand you.
 
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 
Near Vision The ability to see details at close range (within a few feet of the observer).
 
Speech Recognition The ability to identify and understand the speech of another person.
 
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
 
Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
 
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
 
Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.
 
Fluency of Ideas The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
 
Mathematical Reasoning The ability to choose the right mathematical methods or formulas to solve a problem.
 
Originality The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
 
Number Facility The ability to add, subtract, multiply, or divide quickly and correctly.
 
Flexibility of Closure The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
 
Selective Attention The ability to concentrate on a task over a period of time without being distracted.
 
Time Sharing The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
 
Perceptual Speed The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
 
 
CompGeo Occupation Group: Insurance
Job Family: Insurance Agent
Benchmark Title: Sales Agents and Placers, Insurance
 
Tools/Technology Example Product Category
AMS Services AMS 360 Enterprise resource planning ERP software
 
AMS Services AMS Sagitta Enterprise resource planning ERP software
 
Advantage Information Systems The Agency Advantage Enterprise resource planning ERP software
 
Agency Master Enterprise resource planning ERP software
 
Agency Software AgencyPro Enterprise resource planning ERP software
 
Agency management software Enterprise resource planning ERP software
 
Allied Financial Software Act4Advisors Customer relationship management CRM software
 
Allstar Software Systems Kofax Document management software
 
Applied Systems The Agency Manager Enterprise resource planning ERP software
 
Applied Systems Vision Customer relationship management CRM software
 
Benefits Technology Group SalesLogix Customer relationship management CRM software
 
CPU Tracker Software CPU Tracker Customer relationship management CRM software
 
CoVirt VirtGate Enterprise resource planning ERP software
 
Cygnus Software IncomeMax Financial analysis software
 
DORIS FILESERVERonline Enterprise resource planning ERP software
 
E-Z Data SmartOffice Customer relationship management CRM software
 
FINEOS Insure Enterprise resource planning ERP software
 
Fiserv FSC Manager Customer relationship management CRM software
 
G2X Agility:Insurance Enterprise resource planning ERP software
 
GBS Agency Expert Enterprise resource planning ERP software
 
Hoffman Computer Systems Amsoft Customer relationship management CRM software
 
InStar Orion Customer relationship management CRM software
 
Infospectrum Quick Insure Customer relationship management CRM software
 
Insurance Systems WebWriter BackOffice Customer relationship management CRM software
 
Insurance Technologies Corporation InsurancePro Enterprise resource planning ERP software
 
Insurance Technologies ForeSight Enterprise Customer relationship management CRM software
 
Insurance Technology Consultants WOW Data base user interface and query software
 
Insurance analysis software Financial analysis software
 
Insurance rating software Financial analysis software
 
LIDP Consulting Services The Administrator Enterprise resource planning ERP software
 
MI-Assistant MI Management System Enterprise resource planning ERP software
 
Microsoft Excel Spreadsheet software
 
Microsoft Office software Office suite software
 
Microsoft Outlook Electronic mail software
 
Microsoft PowerPoint Presentation software
 
Microsoft Word Word processing software
 
NaviSys Front Office Enterprise resource planning ERP software
 
North American Software Associates Eclipse Enterprise resource planning ERP software
 
Online Database Solutions Agent Intelligence Enterprise resource planning ERP software
 
QuickQuote QuickFile Agency Management System Enterprise resource planning ERP software
 
Results International Systems Artius Suite Enterprise resource planning ERP software
 
Scheduling software Calendar and scheduling software
 
Skywire Software Policyware Enterprise resource planning ERP software
 
Special Agent Enterprise resource planning ERP software
 
Spreadsheet software Spreadsheet software
 
Tangle S Creations Your Insurance Office Customer relationship management CRM software
 
Terrace Consulting AgencyInsight Enterprise resource planning ERP software
 
Tritech Financial Systems General Insurance Management System GIMS Enterprise resource planning ERP software
 
Underwriting software Financial analysis software
 
United Systems and Software Individual Life and Health Administration System Enterprise resource planning ERP software
 
Vulcan Solutions Vulcan Insurance Enterprise resource planning ERP software
 
Web browser software Internet browser software
 
Word processing software Word processing software
 
irs-aims MARS Enterprise resource planning ERP software
 
Desktop computers Desktop computers
 
Digital cameras Digital cameras
 
Fax machines Facsimile machines
 
Laser printers Laser printers
 
Notebook computers Notebook computers
 
Pen-based computers Wearable computing devices
 
Personal computers Personal computers
 
Postage meters Franking or postage machines
 
 
CompGeo Occupation Group: Insurance
Job Family: Insurance Agent
Benchmark Title: Sales Agents and Placers, Insurance
 
Prerequisite Qualification Category Education and Experience Level
Related Work Experience None
 
Required Level of Education Bachelor's Degree
 
Required Level of Education High School Diploma (or GED or High School Equivalence Certificate)
 
On-the-Job Training Over 6 months, up to and including 1 year
 
 
CompGeo Occupation Group: Insurance
Job Family: Insurance Agent
Benchmark Title: Sales Agents and Placers, Insurance
 
Alternate Job Title(s)
Account Executive
Account Leader
Account Manager
Account Specialist
Accounts Executive
Agent
Bond Writer
Broker
Burial Agent
Business Account Leader
Commercial Lines Insurance Agent
Compensation Agent
Contact Person
Contact Worker
Customer Service Representative (CSR)
Debit Agent
District Agent
District Sales Coordinator
Enrollment Specialist
Estate Planner
Field Marketing Representative
Field Representative
Field Service Representative
Financial Representative
Group Insurance Special Agent
Group Insurance Specialist
Group Leader
Health Insurance Sales Agent
Health Insurance Specialist
Home Office Representative
Inside Sales Representative
Insurance Agent
Insurance Broker
Insurance Representative
Insurance Sales Agent
Insurance Salesman
Insurance Salesperson
Insurance Solicitor
Insurance Special Agent
Insurance Underwriter, Sales
Licensed Insurance Sales Agent
Life Insurance Agent
Life Insurance Salesperson
Network Contractor
Organizer
Outside Sales Representative
Pension Agent
Placer
Policy Writer, Sales
Producer
Representative
Sales Agent
Sales Associate
Sales Representative
Sales Special Agent
Sales Specialist
Selling Underwriter
Service Representative
Solicitor
Strategic Account Executive
Surety Bond Agent
Underwriting Sales Representative
 
CompGeo Occupation Group: Insurance
Job Family: Insurance Agent
Benchmark Title: Sales Agents and Placers, Insurance
 
 
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