CompGeo Salary Survey Benchmark Job Summary and Competencies

Human Resources Clerk/Assistant - All Levels Combined

The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
 
CompGeo Occupation Group: Human Resources
Job Family: Clerical - Human Resources
Benchmark Title: Human Resources Clerk/Assistant - All Levels Combined
 
Summary Job Description Tasks
Compile and keep personnel records. Record data for each employee, such as address, weekly earnings, absences, amount of sales or production, supervisory reports, and date of and reason for termination. May prepare reports for employment records, file employment records, or search employee files and furnish information to authorized persons. Explain company personnel policies, benefits, and procedures to employees or job applicants.
 
Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.
 
Process and review employment applications to evaluate qualifications or eligibility of applicants.
 
Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.
 
Examine employee files to answer inquiries and provide information for personnel actions.
 
Gather personnel records from other departments or employees.
 
Search employee files to obtain information for authorized persons and organizations, such as credit bureaus and finance companies.
 
Interview job applicants to obtain and verify information used to screen and evaluate them.
 
Request information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability.
 
Compile and prepare reports and documents pertaining to personnel activities.
 
Inform job applicants of their acceptance or rejection of employment.
 
Select applicants meeting specified job requirements and refer them to hiring personnel.
 
Arrange for in-house and external training activities.
 
Arrange for advertising or posting of job vacancies, and notify eligible workers of position availability.
 
Provide assistance in administering employee benefit programs and worker's compensation plans.
 
Prepare badges, passes, and identification cards, and perform other security-related duties.
 
Administer and score applicant and employee aptitude, personality, and interest assessment instruments.
 
Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.
 
 
CompGeo Occupation Group: Human Resources
Job Family: Clerical - Human Resources
Benchmark Title: Human Resources Clerk/Assistant - All Levels Combined
 
Important Knowledge Competencies Competency Description
Personnel and Human Resources Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
 
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 
Clerical Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
 
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
 
Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
 
Law and Government Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
 
Communications and Media Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
 
 
CompGeo Occupation Group: Human Resources
Job Family: Clerical - Human Resources
Benchmark Title: Human Resources Clerk/Assistant - All Levels Combined
 
Important Skill Competencies Competency Description
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
 
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 
Speaking Talking to others to convey information effectively.
 
Writing Communicating effectively in writing as appropriate for the needs of the audience.
 
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
 
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
 
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
 
Service Orientation Actively looking for ways to help people.
 
Time Management Managing one's own time and the time of others.
 
Coordination Adjusting actions in relation to others' actions.
 
Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
 
Persuasion Persuading others to change their minds or behavior.
 
Negotiation Bringing others together and trying to reconcile differences.
 
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
 
 
CompGeo Occupation Group: Human Resources
Job Family: Clerical - Human Resources
Benchmark Title: Human Resources Clerk/Assistant - All Levels Combined
 
Important Ability Competencies Competency Description
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
 
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
 
Written Comprehension The ability to read and understand information and ideas presented in writing.
 
Near Vision The ability to see details at close range (within a few feet of the observer).
 
Speech Clarity The ability to speak clearly so others can understand you.
 
Written Expression The ability to communicate information and ideas in writing so others will understand.
 
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
 
Speech Recognition The ability to identify and understand the speech of another person.
 
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 
Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
 
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
 
Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.
 
Selective Attention The ability to concentrate on a task over a period of time without being distracted.
 
 
CompGeo Occupation Group: Human Resources
Job Family: Clerical - Human Resources
Benchmark Title: Human Resources Clerk/Assistant - All Levels Combined
 
Tools/Technology Example Product Category
ADP Enterprise HR Human resources software
 
Blackboard Learn Computer based training software
 
Calendar software Calendar and scheduling software
 
Corel WordPerfect software Word processing software
 
Database software Data base user interface and query software
 
Document management system software Document management software
 
Email software Electronic mail software
 
Employee performance management system software Human resources software
 
Employee self-service software Human resources software
 
Enterprise resource planning ERP software Enterprise resource planning ERP software
 
Human resources information system HRIS software Human resources software
 
Human resources management system HRMS software Human resources software
 
Learning management system LMS software Human resources software
 
Microsoft Access Data base user interface and query software
 
Microsoft Excel Spreadsheet software
 
Microsoft Internet Explorer Internet browser software
 
Microsoft Office software Office suite software
 
Microsoft Outlook Electronic mail software
 
Microsoft PowerPoint Presentation software
 
Microsoft SharePoint Network conferencing software
 
Microsoft Word Word processing software
 
Oracle Self-Service Human Resources Human resources software
 
PeopleSoft Enterprise Employee Self-Service Human resources software
 
PeopleSoft Enterprise Human Resources Human resources software
 
SAP ERP Enterprise resource planning ERP software
 
Scanning software Optical character reader OCR or scanning software
 
Spreadsheet software Spreadsheet software
 
Ultimate Software Ultipro Human resources software
 
WebCT Computer based training software
 
Word processing software Word processing software
 
Workscape HR Service Center Human resources software
 
10-key calculators Calculators or accessories
 
Desktop computers Desktop computers
 
Document binding equipment Paper punching or binding machines
 
Fax machines Facsimile machines
 
Mainframe computers Mainframe computers
 
Personal computers Personal computers
 
Photocopiers Photocopiers
 
Photocopying equipment Photocopiers
 
Scanners Scanners
 
 
CompGeo Occupation Group: Human Resources
Job Family: Clerical - Human Resources
Benchmark Title: Human Resources Clerk/Assistant - All Levels Combined
 
Prerequisite Qualification Category Education and Experience Level
Related Work Experience Over 2 years, up to and including 4 years
 
On-the-Job Training Over 3 months, up to and including 6 months
 
On-Site or In-Plant Training Up to and including 1 month
 
 
CompGeo Occupation Group: Human Resources
Job Family: Clerical - Human Resources
Benchmark Title: Human Resources Clerk/Assistant - All Levels Combined
 
Alternate Job Title(s)
Administrative Assistant
Agent-Contract Clerk
Assignment Clerk
Benefits Administrator
Benefits Clerk
Benefits Coordinator
Civil Service Clerk
Civil Service Worker
Compensation and Benefits Technician
Employment Assistant
Employment Clerk
Employment Specialist
Enrollment Specialist
HR Clerk
Human Resource Specialist
Human Resources Administrative Assistant
Human Resources Administrator
Human Resources Analyst (HR Analyst)
Human Resources Assistant (HR Assistant)
Human Resources Associate (HR Associate)
Human Resources Clerk (HR Clerk)
Human Resources Consultant (HR Consultant)
Human Resources Coordinator (HR Coordinator)
Human Resources Information Systems Administrator (HRIS Administrator)
Human Resources Recruiter (HR Recruiter)
Human Resources Representative (HR Representative)
Human Resources Specialist (HR Specialist)
Human Resources Technician (HR Technician)
Identification Clerk
Personnel Aide
Personnel Analyst
Personnel Assistant
Personnel Associate
Personnel Clerk
Personnel Officer
Personnel Services Specialist
Personnel System Manager
Personnel Technician
Staffing and Assignments Coordinator
Temporary Help Agency Referral Clerk
Time Study Clerk
Workers Compensation Coordinator
 
CompGeo Occupation Group: Human Resources
Job Family: Clerical - Human Resources
Benchmark Title: Human Resources Clerk/Assistant - All Levels Combined
 
 
.
 
CompGeo Professional Salary Survey and Total Compensation Forecast Options
 
Professional Total Compensation Forecast Library
Regional Online Access Subscription Options. Online Salary Survey Forecast Library Subscriptions include Access To All 23 CompGeo Salary Survey Career Occupation Groups covering thousands of Salary Survey Benchmarks with Salary and Compensation Forecasts over a eight year time period - an unmatched feature in the Salary and Compensation Forecast Business Realm.. Direct Pay, Fringe Benefit Costs and Total Compensation Forecasts included. Compensation Forecasts are present for all CompGeo Salary Survey Benchmarks along with Salary Survey Aging Factors for ea ch Projection Date. All Salary Survey Forecast Reports include a Companion Excel Salary Survey Forecast Data Sheet.
 
CompGeo Professional Salary Survey Report and Forecast Samples
CompGeo Salary Survey Report Samples
Samples and Pricing for all CompGeo Online Professional Report and Online Forecast Library Subscription Options.
 
 
 
Copyright © 1995 - 2018 International Compensation Technologies and The Clayton Wallis Company.
All Rights Reserved World Wide ictcw.com
Member, WorldatWork - Formerly American and Canadian Compensation Associations (ACA/CCA)