CompGeo Salary Survey Benchmark Job Summary and Competencies

Pharmacy Technicians

The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
CompGeo Occupation Group: Health Care
Job Family: Pharmacy
Benchmark Title: Pharmacy Technicians
Summary Job Description Tasks
Prepare medications under the direction of a pharmacist. May measure, mix, count out, label, and record amounts and dosages of medications according to prescription orders. Receive written prescription or refill requests and verify that information is complete and accurate.
Maintain proper storage and security conditions for drugs.
Answer telephones, responding to questions or requests.
Assist customers by answering simple questions, locating items or referring them to the pharmacist for medication information.
Price and file prescriptions that have been filled.
Clean, and help maintain, equipment and work areas, and sterilize glassware according to prescribed methods.
Establish and maintain patient profiles, including lists of medications taken by individual patients.
Order, label, and count stock of medications, chemicals, and supplies, and enter inventory data into computer.
Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques.
Supply and monitor robotic machines that dispense medicine into containers, and label the containers.
Prepare and process medical insurance claim forms and records.
Mix pharmaceutical preparations according to written prescriptions.
Operate cash registers to accept payment from customers.
Compute charges for medication and equipment dispensed to hospital patients, and enter data in computer.
Deliver medications and pharmaceutical supplies to patients, nursing stations or surgery.
Price stock and mark items for sale.
Maintain and merchandise home health-care products and services.
Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels.
Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages.
Restock intravenous (IV) supplies and add measured drugs or nutrients to IV solutions under sterile conditions to prepare IV packs for various uses such as chemotherapy medication.
CompGeo Occupation Group: Health Care
Job Family: Pharmacy
Benchmark Title: Pharmacy Technicians
Important Knowledge Competencies Competency Description
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Clerical Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Medicine and Dentistry Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Education and Training Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
CompGeo Occupation Group: Health Care
Job Family: Pharmacy
Benchmark Title: Pharmacy Technicians
Important Skill Competencies Competency Description
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
Speaking Talking to others to convey information effectively.
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
Service Orientation Actively looking for ways to help people.
Mathematics Using mathematics to solve problems.
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Coordination Adjusting actions in relation to others' actions.
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Time Management Managing one's own time and the time of others.
Writing Communicating effectively in writing as appropriate for the needs of the audience.
Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
CompGeo Occupation Group: Health Care
Job Family: Pharmacy
Benchmark Title: Pharmacy Technicians
Important Ability Competencies Competency Description
Near Vision The ability to see details at close range (within a few feet of the observer).
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
Written Comprehension The ability to read and understand information and ideas presented in writing.
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Speech Recognition The ability to identify and understand the speech of another person.
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
Speech Clarity The ability to speak clearly so others can understand you.
Mathematical Reasoning The ability to choose the right mathematical methods or formulas to solve a problem.
Number Facility The ability to add, subtract, multiply, or divide quickly and correctly.
Perceptual Speed The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Flexibility of Closure The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
Selective Attention The ability to concentrate on a task over a period of time without being distracted.
Arm-Hand Steadiness The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
Finger Dexterity The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
Far Vision The ability to see details at a distance.
Visual Color Discrimination The ability to match or detect differences between colors, including shades of color and brightness.
Written Expression The ability to communicate information and ideas in writing so others will understand.
Time Sharing The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
Manual Dexterity The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
CompGeo Occupation Group: Health Care
Job Family: Pharmacy
Benchmark Title: Pharmacy Technicians
Tools/Technology Example Product Category
Billing and reimbursement software Accounting software
Cardinal Health Pyxis CII Safe Inventory management software
Compounder software Medical software
Database software Data base user interface and query software
Drug compatibility software Data base user interface and query software
Inventory management software Inventory management software
Label-making software Label making software
Patient record maintenance software Medical software
Pharmaceutical software Medical software
Pharmacy management software Enterprise resource planning ERP software
Point of sale POS software Point of sale POS software
Prescription processing software Medical software
Agar slides Microscope slides
Autoclaves Steam autoclaves or sterilizers
Automatic bottle filling machines Sterile or aseptic processing or filling machines
Automatic unit dose strip packaging machines Filling or sealing auger dose machines
Benchtop colloid mills Laboratory mills
Blending/agitating machines Laboratory blenders or emulsifiers
Bunsen burners Gas burners
Cash registers Cash registers
Centrifuges Benchtop centrifuges
Colloid mills Laboratory mills
Computer laser printers Laser printers
Computer-based dispensing equipment Sterile or aseptic processing or filling machines
Desktop computers Desktop computers
Double-beam balances Laboratory balances
Equal-arm balances Laboratory balances
Evacuated blood collection containers Vacuum blood collection tubes or containers
Filtering devices Pharmaceutical filters or ultra filters
Flask washers Laboratory washing machines
Graduated cylinders Laboratory graduated cylinders
Grinding and shearing colloid mills Laboratory mills
Horizontal and vertical flow hoods Fume hoods or cupboards
Incubators Forced air or mechanical convection general purpose incubators
Intravenous IV supplies Intravenous tubing with catheter administration kits
Label printers Compact disc CD or labeling printers
Laboratory vacuum pumps Laboratory vacuum pumps
Laminar flow hoods Laminar flow cabinets or stations
Notebook computers Notebook computers
Personal computers Personal computers
Petri dishes Petri plates or dishes
Point of sale POS computer terminals Point of sale POS terminal
Robotic dispensing systems Medication or pill dispensers or accessories
Semiautomatic sterile solution transferring devices Sterile or aseptic processing or filling machines
Single-beam balances Laboratory balances
Specific gravity testing equipment Hydrometers
Sterilizing equipment Dry heat or hot air sterilizers
Syringes Medical syringes without needles
Tablet counting machines Tablet counters
Test tubes Multipurpose or general test tubes
Torsion balances Laboratory balances
Total Parenteral Nutrition TPN compounders Laboratory blenders or emulsifiers
Tube filling and crimping machines Filling or sealing auger dose machines
Unequal-arm balances Laboratory balances
Water distillation equipment Bi distillation units
CompGeo Occupation Group: Health Care
Job Family: Pharmacy
Benchmark Title: Pharmacy Technicians
Prerequisite Qualification Category Education and Experience Level
Related Work Experience Over 1 year, up to and including 2 years
Required Level of Education Post-Secondary Certificate - awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)
Required Level of Education Some College Courses
On-the-Job Training Over 1 month, up to and including 3 months
CompGeo Occupation Group: Health Care
Job Family: Pharmacy
Benchmark Title: Pharmacy Technicians
Alternate Job Title(s)
Certified Pharmacy Technician (CPhT)
Drug Coordinator
IV Certified Pharmacy Technician
Pharmaceutical Care Associate
Pharmacist Assistant
Pharmacist Technician
Pharmacy Laboratory Technician
Pharmacy Technician
Pharmacy Technologist
CompGeo Occupation Group: Health Care
Job Family: Pharmacy
Benchmark Title: Pharmacy Technicians
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