CompGeo Salary Survey Benchmark Job Summary and Competencies

Technical Assistants, Library

The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
CompGeo Occupation Group: Education
Job Family: Library
Benchmark Title: Technical Assistants, Library
Summary Job Description Tasks
Assist librarians by helping readers in the use of library catalogs, databases, and indexes to locate books and other materials; and by answering questions that require only brief consultation of standard reference. Compile records; sort and shelve books or other media; remove or repair damaged books or other media; register patrons; and check materials in and out of the circulation process. Replace materials in shelving area (stacks) or files. Includes bookmobile drivers who assist with providing service s in mobile libraries. Reserve, circulate, renew, and discharge books and other materials.
Enter and update patrons' records on computers.
Provide assistance to teachers and students by locating materials and helping to complete special projects.
Train other staff, volunteers or student assistants, and schedule and supervise their work.
Conduct reference searches, using printed materials and in-house and online databases.
Deliver and retrieve items throughout the library by hand or using pushcart.
Take actions to halt disruption of library activities by problem patrons.
Process interlibrary loans for patrons.
Process print and non-print library materials to prepare them for inclusion in library collections.
Retrieve information from central databases for storage in a library's computer.
Organize and maintain periodicals and reference materials.
Compile and maintain records relating to circulation, materials, and equipment.
Collect fines, and respond to complaints about fines.
Issue identification cards to borrowers.
Verify bibliographical data for materials, including author, title, publisher, publication date, and edition.
Review subject matter of materials to be classified, and select classification numbers and headings according to classification systems.
Send out notices about lost or overdue books.
Design, customize, and maintain databases, web pages, and local area networks.
Operate and maintain audiovisual equipment such as projectors, tape recorders, and videocassette recorders.
File catalog cards according to system used.
Prepare volumes for binding.
Compose explanatory summaries of contents of books and other reference materials.
Collaborate with archivists to arrange for the safe storage of historical records and documents.
Design posters and special displays to promote use of library facilities or specific reading programs at libraries.
Compile bibliographies and prepare abstracts on subjects of interest to particular organizations or groups.
Help patrons find and use library resources, such as reference materials, audiovisual equipment, computers and other electronic resources, and provide technical assistance when needed.
Answer routine telephone or in-person reference inquiries, referring patrons to librarians for further assistance, when necessary.
Catalogue and sort books and other print and non-print materials according to procedure, and return them to shelves, files, or other designated storage areas.
Maintain and troubleshoot problems with library equipment including computers, photocopiers, and audiovisual equipment.
Order all print and non-print library materials, checking prices, figuring costs, preparing order slips, and making payments.
Check for damaged library materials such as books, or audiovisual equipment, and provide replacements or make repairs.
Claim missing issues of periodicals and journals.
Plan and conduct children's programs, community outreach programs, and other specialized programs such as library tours.
Compile data and create statistical reports on library usage.
CompGeo Occupation Group: Education
Job Family: Library
Benchmark Title: Technical Assistants, Library
Important Knowledge Competencies Competency Description
Clerical Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Law and Government Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
CompGeo Occupation Group: Education
Job Family: Library
Benchmark Title: Technical Assistants, Library
Important Skill Competencies Competency Description
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
Speaking Talking to others to convey information effectively.
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation Actively looking for ways to help people.
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
Coordination Adjusting actions in relation to others' actions.
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Time Management Managing one's own time and the time of others.
Writing Communicating effectively in writing as appropriate for the needs of the audience.
Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
CompGeo Occupation Group: Education
Job Family: Library
Benchmark Title: Technical Assistants, Library
Important Ability Competencies Competency Description
Written Comprehension The ability to read and understand information and ideas presented in writing.
Speech Recognition The ability to identify and understand the speech of another person.
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
Near Vision The ability to see details at close range (within a few feet of the observer).
Speech Clarity The ability to speak clearly so others can understand you.
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.
Written Expression The ability to communicate information and ideas in writing so others will understand.
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
Selective Attention The ability to concentrate on a task over a period of time without being distracted.
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Flexibility of Closure The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
Perceptual Speed The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
Finger Dexterity The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
CompGeo Occupation Group: Education
Job Family: Library
Benchmark Title: Technical Assistants, Library
Tools/Technology Example Product Category
Adobe Systems Adobe Acrobat software Document management software
Adobe Systems Adobe Dreamweaver Web page creation and editing software
Database software Data base user interface and query software
Dynix Digital Library Library software
Email software Electronic mail software
Ex Libris Group Aleph Data base user interface and query software
Ex Libris Group Voyager Library software
FileMaker Pro software Data base user interface and query software
HandyFile Find and Replace Text Aid Kit Word processing software
Inmagic TextWorks Data base user interface and query software
Innovative Interfaces Millennium Library software
Microsoft Access Data base user interface and query software
Microsoft Excel Spreadsheet software
Microsoft Office software Office suite software
Microsoft PowerPoint Presentation software
Microsoft Word Word processing software
National Library of Medicine DOCLINE Library software
National Library of Medicine Medline Data base user interface and query software
Online Computer Library Center OCLC Library software
SirsiDynix Symphony Library software
Web browser software Internet browser software
WebClarity Software BookWhere Library software
WorldCat Library software
Barcode scanners Bar code reader equipment
Bookmobiles Cargo trucks
Cash registers Cash registers
Desktop computers Desktop computers
Digital video disk DVD players Digital video disk players or recorders
Film projectors Film projectors
Laptop computers Notebook computers
Microfiche readers Microfiche or microfilm viewers
Microfilm printers Microfiche reader printers
Microfilm readers Microfiche or microfilm viewers
Multi-line telephone systems Special purpose telephones
Personal computers Personal computers
Photocopying equipment Photocopiers
Scanners Scanners
Video cassette recorders VCR Video cassette players or recorders
CompGeo Occupation Group: Education
Job Family: Library
Benchmark Title: Technical Assistants, Library
Prerequisite Qualification Category Education and Experience Level
Related Work Experience Over 1 year, up to and including 2 years
Required Level of Education Bachelor's Degree
On-the-Job Training Over 1 month, up to and including 3 months
On-Site or In-Plant Training None
On-Site or In-Plant Training Over 3 months, up to and including 6 months
On-the-Job Training Over 3 months, up to and including 6 months
Required Level of Education First Professional Degree - awarded for completion of a program that: requires at least 2 years of college work before entrance into the program, includes a total of at least 6 academic years of work to complete, and provides all remaining academic requirements to begin practice in a profession
CompGeo Occupation Group: Education
Job Family: Library
Benchmark Title: Technical Assistants, Library
Alternate Job Title(s)
Acquisitions Technician
Assistant Librarian
Audio-Visual Aide
Book Shelver
Book Sorter
Bookmobile Driver
Catalog Librarian
Cataloging Library Technical Assistant
Cataloging Technician
Circulation Technician
Director of Audio Visual Aids
Information Services Assistant
Interlibrary Loan Assistant (ILL)
Learning Resources Assistant
Librarian Assistant
Librarian Helper
Library Acquisitions Technician
Library Aide
Library Assistant
Library Associate
Library Cataloging Technician
Library Circulation Technician
Library Clerk
Library Information Technian
Library Media Specialist
Library Monitor
Library Page
Library Services Assistant
Library Specialist
Library Technical Assistant (LTA)
Library Technical Assistant, Cataloging (LTA, Cataloging)
Library Technical Assistant, Serials/Bindery (LTA, Serials/Bindery)
Library Technician
Media Center Assistant
Media Center Specialist
Mobile Library Assistant
Page Technician
Patron Services Specialist
Reference Assistant
Serials Assistant
Serials or Bindery Library Technical Assistant
Stack Attendant
Textbook Associate
CompGeo Occupation Group: Education
Job Family: Library
Benchmark Title: Technical Assistants, Library
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