CompGeo Salary Survey Benchmark Job Summary and Competencies

Cashier - All Levels Combined

The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
 
CompGeo Occupation Group: Sales and Marketing
Job Family: Sales Retail
Benchmark Title: Cashier - All Levels Combined
 
Summary Job Description Tasks
Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks. Receive payment by cash, check, credit cards, vouchers, or automatic debits.
 
Issue receipts, refunds, credits, or change due to customers.
 
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
 
Greet customers entering establishments.
 
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
 
Issue trading stamps, and redeem food stamps and coupons.
 
Answer customers' questions, and provide information on procedures or policies.
 
Cash checks for customers.
 
Weigh items sold by weight to determine prices.
 
Calculate total payments received during a time period, and reconcile this with total sales.
 
Compute and record totals of transactions.
 
Sell tickets and other items to customers.
 
Keep periodic balance sheets of amounts and numbers of transactions.
 
Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
 
Sort, count, and wrap currency and coins.
 
Process merchandise returns and exchanges.
 
Pay company bills by cash, vouchers, or checks.
 
Request information or assistance using paging systems.
 
Stock shelves, and mark prices on shelves and items.
 
Compile and maintain non-monetary reports and records.
 
Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
 
Post charges against guests' or patients' accounts.
 
Offer customers carry-out service at the completion of transactions.
 
Assist customers by providing information and resolving their complaints.
 
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
 
Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
 
Supervise others and provide on-the-job training.
 
 
CompGeo Occupation Group: Sales and Marketing
Job Family: Sales Retail
Benchmark Title: Cashier - All Levels Combined
 
Important Knowledge Competencies Competency Description
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 
Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
 
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 
Sales and Marketing Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
 
 
CompGeo Occupation Group: Sales and Marketing
Job Family: Sales Retail
Benchmark Title: Cashier - All Levels Combined
 
Important Skill Competencies Competency Description
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 
Speaking Talking to others to convey information effectively.
 
Service Orientation Actively looking for ways to help people.
 
Mathematics Using mathematics to solve problems.
 
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
 
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
 
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
 
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
 
Time Management Managing one's own time and the time of others.
 
 
CompGeo Occupation Group: Sales and Marketing
Job Family: Sales Retail
Benchmark Title: Cashier - All Levels Combined
 
Important Ability Competencies Competency Description
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
 
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
 
Near Vision The ability to see details at close range (within a few feet of the observer).
 
Speech Recognition The ability to identify and understand the speech of another person.
 
Speech Clarity The ability to speak clearly so others can understand you.
 
Written Comprehension The ability to read and understand information and ideas presented in writing.
 
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
 
Number Facility The ability to add, subtract, multiply, or divide quickly and correctly.
 
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
 
Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
 
Mathematical Reasoning The ability to choose the right mathematical methods or formulas to solve a problem.
 
Selective Attention The ability to concentrate on a task over a period of time without being distracted.
 
Written Expression The ability to communicate information and ideas in writing so others will understand.
 
Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.
 
Arm-Hand Steadiness The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
 
Finger Dexterity The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
 
Trunk Strength The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
 
 
CompGeo Occupation Group: Sales and Marketing
Job Family: Sales Retail
Benchmark Title: Cashier - All Levels Combined
 
Tools/Technology Example Product Category
Accounting software Accounting software
 
Bookkeeping software Accounting software
 
Database software Data base user interface and query software
 
Electronic medical record EMR software Data base user interface and query software
 
Point of sale POS software Point of sale POS software
 
ReliaSoft Prism Data base user interface and query software
 
10-key calculators Calculators or accessories
 
Belt conveyors Belt conveyors
 
Cardboard balers Packaging compactors
 
Cash registers Cash registers
 
Credit card scanners Magnetic card readers
 
Desktop computers Desktop computers
 
Electronic funds transfer EFT terminals Electronic funds transfer point of sale equipment
 
Food scales Commercial use scales
 
Gas pump controllers Fluid regulators
 
Handheld bar code scanners Bar code reader equipment
 
Laser printers Laser printers
 
Lottery ticket machines Ticket dispensing machines
 
Money order machines Ticket dispensing machines
 
Personal computers Personal computers
 
Stationary bar code scanners Bar code reader equipment
 
Surveillance cameras Security cameras
 
Ticket dispensing machines Ticket dispensing machines
 
Trash compactors Packaging compactors
 
 
CompGeo Occupation Group: Sales and Marketing
Job Family: Sales Retail
Benchmark Title: Cashier - All Levels Combined
 
Prerequisite Qualification Category Education and Experience Level
On-Site or In-Plant Training Up to and including 1 month
 
On-the-Job Training Anything beyond short demonstration, up to and including 1 month
 
Related Work Experience None
 
Required Level of Education Less than a High School Diploma
 
Required Level of Education High School Diploma (or GED or High School Equivalence Certificate)
 
 
CompGeo Occupation Group: Sales and Marketing
Job Family: Sales Retail
Benchmark Title: Cashier - All Levels Combined
 
Alternate Job Title(s)
Admissions Gate Attendant
All Purpose Clerk (APC)
Auction Clerk
Bartender
Bottle Booth Attendant
Box Office Attendant
Bridge Toll Collector
Cafeteria Clerk
Cafeteria or Lunchroom Checker
Cage Cashier
Cash Checker
Cash Office Worker
Cash Person
Cash Register Operator
Cashier
Cashier Host/Hostess
Cashier Wrapper
Cashier and Salesperson
Cashier or Checker Stock Clerk
Casino Change Attendant
Center Aisle Cashier
Central Aisle Cashier
Change Booth Attendant
Change Person
Check Cashier
Check Out Cashier
Check Out Clerk
Checker
Checker Cashier
Checkout Operator
Clerk
Clerk Cashier
Clerk Checker
Collector
Convenience Store Clerk
Courtesy Booth Cashier
Credit Cashier
Customer Assistant
Customer Service Representative (CSR)
Customer Service Specialist
Disbursement Clerk
Disbursing Agent
Disbursing Officer
Drivers' Cash Clerk
Fare Collector
Fast Food Cashier
Floor Cashier
Food Checker
Front End Assistant
Gas Station Cashier
Grocery Cashier
Grocery Checker
Grocery Clerk
Grocery Clerk, Checking
Grocery Clerk, Selling
Head Cashier
Hostess Cashier
Hotel Dining Room Cashier
Hotel and Dining Room Cashier
Information Clerk Cashier
Landfill Attendant
Merchandising Assistant
Money Counter
Mutuel Cashier
Mutuel Clerk
Mutuel Teller
Parimutuel Ticket Cashier
Parimutuel Ticket Seller
Paymaster of Purses
Restaurant Cashier
Retail Cashier
Sales Assistant
Sales Associate
Sales Clerk
Sales Store Checker
Service Counter Cashier
Service Station Cashier
Sheet Writer
Snack Bar Cashier
Station Cashier
Store Clerk Cashier
Store Clerk Checker
Teller
Ticket Agent
Ticket Clerk
Ticket Dispatcher
Ticket Seller
Toll Booth Operator
Toll Bridge Operator
Toll Collector
Toll Gate Keeper
Toll Gate Tender
Tube Carrier
Tube Room Cashier
Tube Teller
Turnstile Collector
Wrapper Cashier
 
CompGeo Occupation Group: Sales and Marketing
Job Family: Sales Retail
Benchmark Title: Cashier - All Levels Combined
 
 
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