CompGeo Salary Survey Benchmark Job Summary and Competencies

Employment Interviewers, Employment Services

The Benchmark Job Description below represents the specific Position Characteristics of the job used in the Salary Survey. Benchmark Job Descriptions should be inspected carefully to review the degree of matching between an organizations' Job and the Salary Survey Benchmark. Matching internal Jobs to Salary Survey Benchmark Jobs should not be done on Job Title alone. A thorough comparison of Salary Survey Benchmark to Internal Job Descriptions is recommended. A good overlap should exist on any comparisons used on critical Job Dimensions and Competencies.
 
CompGeo Occupation Group: Human Resources
Job Family: Human Resources Specialist
Benchmark Title: Employment Interviewers, Employment Services
 
Summary Job Description Tasks
Perform activities in the human resource area. Includes employment specialists who screen, recruit, interview, and place workers. Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
 
Analyze employment-related data and prepare required reports.
 
Conduct exit interviews and ensure that necessary employment termination paperwork is completed.
 
Conduct reference or background checks on job applicants.
 
Confer with management to develop or implement personnel policies or procedures.
 
Contact job applicants to inform them of the status of their applications.
 
Develop or implement recruiting strategies to meet current or anticipated staffing needs.
 
Hire employees and process hiring-related paperwork.
 
Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
 
Interpret and explain human resources policies, procedures, laws, standards, or regulations.
 
Interview job applicants to obtain information on work history, training, education, or job skills.
 
Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.
 
Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
 
Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals.
 
Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
 
Provide management with information or training related to interviewing, performance appraisals, counseling techniques, or documentation of performance issues.
 
Review employment applications and job orders to match applicants with job requirements.
 
Schedule or administer skill, intelligence, psychological, or drug tests for current or prospective employees.
 
Schedule or conduct new employee orientations.
 
Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.
 
Advise management on organizing, preparing, or implementing recruiting or retention programs.
 
Coordinate with outside staffing agencies to secure temporary employees, based on departmental needs.
 
Evaluate recruitment or selection criteria to ensure conformance to professional, statistical, or testing standards, recommending revisions, as needed.
 
Evaluate selection or testing techniques by conducting research or follow-up activities and conferring with management or supervisory personnel.
 
Review and evaluate applicant qualifications or eligibility for specified licensing, according to established guidelines and designated licensing codes.
 
 
CompGeo Occupation Group: Human Resources
Job Family: Human Resources Specialist
Benchmark Title: Employment Interviewers, Employment Services
 
Important Knowledge Competencies Competency Description
Personnel and Human Resources Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
 
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
 
Clerical Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
 
Sales and Marketing Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
 
Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
 
Law and Government Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
 
Communications and Media Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
 
Psychology Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
 
Education and Training Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
 
 
CompGeo Occupation Group: Human Resources
Job Family: Human Resources Specialist
Benchmark Title: Employment Interviewers, Employment Services
 
Important Skill Competencies Competency Description
Speaking Talking to others to convey information effectively.
 
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
 
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 
Writing Communicating effectively in writing as appropriate for the needs of the audience.
 
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
 
Service Orientation Actively looking for ways to help people.
 
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
 
Time Management Managing one's own time and the time of others.
 
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
 
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
 
Coordination Adjusting actions in relation to others' actions.
 
Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
 
Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
 
Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job.
 
Persuasion Persuading others to change their minds or behavior.
 
Negotiation Bringing others together and trying to reconcile differences.
 
Instructing Teaching others how to do something.
 
Systems Analysis Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
 
Learning Strategies Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
 
 
CompGeo Occupation Group: Human Resources
Job Family: Human Resources Specialist
Benchmark Title: Employment Interviewers, Employment Services
 
Important Ability Competencies Competency Description
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
 
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
 
Speech Clarity The ability to speak clearly so others can understand you.
 
Written Comprehension The ability to read and understand information and ideas presented in writing.
 
Speech Recognition The ability to identify and understand the speech of another person.
 
Written Expression The ability to communicate information and ideas in writing so others will understand.
 
Near Vision The ability to see details at close range (within a few feet of the observer).
 
Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
 
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
 
Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.
 
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
 
Selective Attention The ability to concentrate on a task over a period of time without being distracted.
 
Flexibility of Closure The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
 
 
CompGeo Occupation Group: Human Resources
Job Family: Human Resources Specialist
Benchmark Title: Employment Interviewers, Employment Services
 
 
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